Hi, I’m
Kelly Carll
Yaphank,NY
Summary
Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths.
Overview
35
years of professional experience
Work History
Stony Hill Stables
Instructor
09.2022 - Current
Job overview
- Supported students in identifying, setting and achieving personal goals.
- Developed tailored lesson plans for individual riders, addressing their specific needs and goals.
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Conducted classes and workshops for students on special topics of interest.
- Observed and adopted new techniques from skilled instructors and lecturers.
Home 2 Suites
Guest Service Representative
08.2022 - Current
Job overview
- Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
- Processed guest check-ins and check-outs following procedures for fast turnover.
- Took reservations over phone and through email, recording guest information in computer system and verifying details.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
- Supported event planning efforts by coordinating group reservations and managing special requests from attendees.
- Initiated guest feedback via internal messages of 60 guests daily
National Securities Corporation
Ivestment Representative
01.2004 - 02.2016
Job overview
- Analyzed financial needs of clients, developed tailored strategies to meet goals.
- Contacted fellow investors to enable successful IPOs.
- Initiated proactive outreach to potential new clients, expanding firm''s customer base through networking events and referrals from satisfied customers.
- Researched companies and prepared presentations for management and prospective buyers.
- Monitored client portfolios regularly, making timely adjustments based on market conditions and individual goals.
- Initiated over 100 outgoing calls daily
Chesterfeild Partners
Managing Partner
04.2017 - 01.2019
Job overview
- Identified and procured equine athletes.
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Safeguarded company assets, maintaining accurate inventory records and conducting periodic physical counts.
- Completed financial reports, providing insight into performance, operations, and cash flow.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Managed stable of 12 horses and 7 staff members
United States Coachbuilders
Sales Associate
05.1994 - 03.1998
Job overview
- Built relationships with customers to encourage repeat business.
- Enhanced team productivity by fostering positive work environment and providing support to colleagues as needed.
- Assisted in development and implementation of marketing initiatives to promote store events and special promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Cold called 10 - 20 nationwide livery services daily
Florissima Floral Designs
Event Coordinator
04.1989 - 11.1993
Job overview
- Established positive relationships with clients, ensuring their needs were met throughout event planning process.
- Developed post-event reports to determine effectiveness of each event.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Developed detailed event reports, documenting all aspects of each event.
- Enhanced attendee experience by meticulously planning and executing event logistics.
- Increased brand visibility through strategic placement of promotional materials at high-profile events.
- Contacted potential clients via leads through 4 house caterers in Long Island area.
Skills
- Collaborative Team Player
- Social Media Management
- Digital Marketing
- Event Setup and Breakdown
- Fundraising
- Event Planning
- Sales expertise
- Sponsorship development
- Investor Relations
- Investment advice
- Business Development
- Creative Thinking
Thoroughbred Owner/Breeder
A lifelong passion for horses brought me to the thoroughbred racing industry. first as a player then owner and finally a breeder.
Timeline
Instructor
Stony Hill Stables
09.2022 - Current
Guest Service Representative
Home 2 Suites
08.2022 - Current
Managing Partner
Chesterfeild Partners
04.2017 - 01.2019
Ivestment Representative
National Securities Corporation
01.2004 - 02.2016
Sales Associate
United States Coachbuilders
05.1994 - 03.1998
Event Coordinator
Florissima Floral Designs
04.1989 - 11.1993
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