Kelly CARPENTER

⦁Research opportunities to improve products, processes, and technology and present findings to the business partners.
⦁Lead conversations to drive solutions and define solution requirements with the Project Manager that meet the customer’s needs and utilize IT resources.
⦁Own and manage the product backlog, prioritizing features and enhancements to align with strategic goals.
⦁Author clear, actionable user stories, requirements, and acceptance criteria; ensure consistent product delivery within time and scope.
⦁Act as primary liaison between IT and business units, translating business objectives into functional requirements.
⦁Collaboration with multiple teams throughout the company.
⦁Recognized for quickly taking on Product Owner responsibilities and influencing product direction.

⦁Supported order fulfillment and warehouse logistics for high-volume seasonal operations.
⦁Pick and pack products from picklist.
⦁Produce shipping documents for ground and LTL shipments.
⦁Unload shipping containers.
⦁Restock pick bins.

⦁Spearheaded launch of a Shopify-based backup retail website to support business continuity.
⦁Collaborated with leadership on digital product listings, asset organization, and user experience.
⦁Organized product image files for import to website.

⦁Audited and reorganized warehouse inventory using a bin-based fulfillment system.
⦁Conducted full product photography shoot for catalog.
⦁Improved operational efficiency by implementing clear product categorization.