Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Carter

Saint Charles,MO

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

12
12
years of professional experience

Work History

Medical Assistant

St Louis Cancer Care
Bridgeton, MO
03.2017 - 04.2023
  • Organized patient charts before each day's clinic sessions began.
  • Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Prepared laboratory specimens for analysis and organized lab results for review by the physician.
  • Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Administered injections, medications and treatments as directed by the physician.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Incorporated outside records into charts and EHR.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Scheduled appointments for patients via phone and in person.

CNA

Delmar Gardens West - Town and Country, MO
Chesterfield, MO
09.2011 - 03.2017
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Reported changes in patient conditions to registered nurse or physician.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Demonstrated excellent customer service skills when interacting with patients, families and guests.
  • Provided emotional support to family members during difficult times.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Documented patient care services by charting in designated areas.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
  • Ensured compliance with HIPAA regulations regarding confidentiality of information.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.

Education

LPN - LPN

Applied Technology
Sunset Hills
09-2024

Associate of Science - Medical Assistance

Sandford Brown
O'Fallon, MO
05-2010

High School Diploma -

Fort Zumwalt South
City Of Saint Peters, MO
06-1993

Skills

  • Phlebotomy
  • HIPAA Compliance
  • Indirect Patient Care
  • Procedure Assistance
  • Patient-focused care
  • Medical Terminology
  • Patient Scheduling
  • Professional Bedside Manner
  • Communicating with patient families
  • Calm and level-headed under duress
  • Immunization Administration
  • Reliable transportation
  • Proper sterilization techniques
  • Vital sign monitors
  • Electronic Medical Records
  • Valid Missouri driver's license
  • Catheter change and preparation
  • CPR
  • Vital Sign Monitoring
  • Insurance Verification
  • Customer Service
  • Wound care and irrigation
  • Patient Feeding
  • Compassionate

Timeline

Medical Assistant

St Louis Cancer Care
03.2017 - 04.2023

CNA

Delmar Gardens West - Town and Country, MO
09.2011 - 03.2017

LPN - LPN

Applied Technology

Associate of Science - Medical Assistance

Sandford Brown

High School Diploma -

Fort Zumwalt South

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Kelly Carter