Kelly Casillas
Vancouver,WA
Summary
Dynamic and compassionate healthcare professional with extensive experience at Comfort Keepers Home Care. Proven track record in driving business growth and enhancing patient care through effective management and operational strategies. Skilled in medication administration and fostering strong relationships, ensuring both client satisfaction and team loyalty. Self-directed and adaptable in fast-paced environments.
Overview
8
8
years of professional experience
Work History
In Home Health Aid
Care.com HomePay
03.2022 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
General Manager in Home Health Care
Comfort Keepers Home Care
03.2020 - 09.2022
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Assisted in recruiting, hiring and training of team members.
Health Assistant
MESD
08.2017 - 07.2020
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Provided direct personal care and administrative services to students and school staff.
- Performed health screening for students and faculty by conducting evaluations.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Documented patient vitals, behaviors, and conditions to communicate concerns to supervising nurse.
- Maintained upkeep on defibrillators, blood pressure monitors and first aid kits to keep resources in working condition for emergencies.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
Education
High School Diploma -
Klamath Union High School
Klamath Falls, OR06-2004
Skills
- Compassionate patient assistance
- proficient in conveying information clearly
- dependable and dedicated
- Adjusts to evolving work environments
- Self-directed and deadline-oriented
Timeline
In Home Health Aid
Care.com HomePay
03.2022 - Current
General Manager in Home Health Care
Comfort Keepers Home Care
03.2020 - 09.2022
Health Assistant
MESD
08.2017 - 07.2020
High School Diploma -
Klamath Union High School
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