Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Kelly Castillo

Fort Lauderdale

Summary

Experienced with managing EDI transactions and ensuring seamless data flow between systems. Utilizes analytical skills to troubleshoot and resolve EDI issues efficiently. Track record of implementing process improvements and enhancing overall data quality. Strong communicator with excellent teamwork skills, committed to delivering compliance and quality improvements in fast-paced environments.

Overview

15
15
years of professional experience

Work History

EDI Specialist

JS Products
10.2020 - 05.2025
  • Successfully resolved numerous technical issues related to data transmission between trading partners, minimizing disruptions to daily operations.
  • Served as the primary point of contact for all EDI-related inquiries from both internal and external stakeholders, providing timely and accurate responses.
  • Collaborated with cross-functional teams to ensure seamless integration of EDI systems across departments.
  • Conducted regular audits on all EDI transactions, identifying areas of improvement and implementing necessary changes.
  • Analyzed transactional data to identify trends and patterns, providing valuable insights for strategic decision-making purposes.
  • Provided exceptional support to internal and external stakeholders, addressing any issues or concerns related to EDI processes.
  • Led numerous initiatives aimed at improving overall data quality and integrity within the organization''s EDI systems.
  • Reduced error rates in EDI transactions by conducting thorough quality assurance checks and implementing corrective actions.
  • Created and maintained EDI customer maps.

EDI Specialist

BBC International
09.2020 - 10.2020
  • Extensive experience with ANSI X12 EDI documents including but not limited to the 753, 754, 820, 824, 832, 846, 850, 856, 810, 852, 855, 860, 864, and 870 documents using DI Translator translation software for converting X12 into a proprietary Cobol file for processing into and from our ERP - Footworks which is an AIX based system (IBM's version of Linux).
  • Transmitted records and files to customers efficiently to maintain operational timelines.
  • Created and maintained EDI customer maps.
  • Configured EDI connection protocols using AS2, SFTP, and VAN.
  • Trained customer service personnel in strategies for supporting electronic data interchange activities.
  • Tracked files from origin to destination and troubleshot errors.
  • Ran, reviewed and submitted daily reports using MS Access database.
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes.
  • Planned and conceived computer systems using information engineering, data modeling and structured analysis.
  • Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance.
  • Oversaw installation of software programs and hardware systems to meet compliance requirements.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.

EDI Coordinator

Perfumania
05.2014 - 02.2015
  • Modified and directed project plans to meet organizational needs involving migration from JDA to JD Edwards.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
  • Monitored and tested application performance to identify potential bottlenecks, develop solutions, and collaborate with developers on solution implementation.
  • Installed, configured, tested and maintained operating systems, application software and system management tools.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.

EDI Analyst

BBC International
02.2013 - 04.2014
  • Transmitted records and files to customers efficiently to maintain operational timelines.
  • Created and maintained EDI customer maps.
  • Trained customer service personnel in strategies for supporting electronic data interchange activities.
  • Wrote and maintained custom scripts to increase system efficiency and performance time.
  • Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
  • Participated in all phases of system development life cycle, from requirements analysis through system implementation.
  • Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
  • Installed, configured, tested and maintained operating systems, application software and system management tools.
  • Designed and implemented system security and data assurance.
  • Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.

EDI Compliance Manager

Heys USA Group
01.2010 - 01.2013
  • Managed EDI integration project using Vantage Point translation software and Microsoft Dynamics AX ERP.
  • Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
  • Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
  • Verified consistency in quality planning, quality control, quality insurance and quality improvement.
  • Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
  • Evaluated customer complaints, processes and all other aspects of operations to assess compliance.
  • Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
  • Developed and delivered training programs to inform new and current employees about compliance issues.
  • Reviewed documents, files, transcripts and other records to assess compliance and potential risk.
  • Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.

Education

Associate of Arts - Computer Science And Programming

Miami Dade College
Miami, FL

Skills

  • EDI Translator and ERP System Testing
  • EDI mapping
  • Database tracking
  • Report analysis
  • Root Cause Analysis
  • Technical Analysis
  • EDI transaction monitoring
  • EDI system maintenance
  • Planning and Coordination
  • MS Office
  • AS2 configuration
  • SFTP setup
  • VAN integration
  • Data modeling
  • ANSI X12 EDI

Additional Information

https://www.linkedin.com/in/kelly-castillo-b8941931/

Timeline

EDI Specialist

JS Products
10.2020 - 05.2025

EDI Specialist

BBC International
09.2020 - 10.2020

EDI Coordinator

Perfumania
05.2014 - 02.2015

EDI Analyst

BBC International
02.2013 - 04.2014

EDI Compliance Manager

Heys USA Group
01.2010 - 01.2013

Associate of Arts - Computer Science And Programming

Miami Dade College

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