Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kelly Chavez

Santa Ana,CA

Summary

Experienced retail team member with a talent for selecting high-quality items that meet shopper preferences. Knowledgeable in substitution policies and skilled in navigating payment procedures. Demonstrates strong organizational skills and effective time management for smooth retail operations.

Overview

5
5
years of professional experience

Work History

Online Personal Shopper

Walmart
10.2024 - Current
  • Tracked substitutions and informed customers of changes.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.

Crew Member

Little Caesars Pizza
06.2020 - 08.2021
  • Took orders, prepared meals, and collected payments.
  • Worked at the front counter and other areas.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Worked well with teammates and accepted coaching from the management team.

Education

High School Diploma -

OUSD EDGE Virtual Academy
Orange, CA
07.2023

Skills

  • Customer service
  • Heavy lifting
  • Verifying order accuracy
  • Online order processing
  • Teamwork
  • Basic life support
  • Sales experience
  • Customer service expertise
  • Patience and empathy

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Online Personal Shopper

Walmart
10.2024 - Current

Crew Member

Little Caesars Pizza
06.2020 - 08.2021

High School Diploma -

OUSD EDGE Virtual Academy

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