Knowledgeable professional with 20+ years in compliance-related positions. Strong verbal and written communication skills with a systematic and diligent approach. Sales and customer service focused.
Overview
27
27
years of professional experience
Work History
Compliance Manager
CSPA Group, Inc
01.2018 - Current
Assisted in developing compliance policies and procedures to ensure regulatory adherence.
Supported internal audits by preparing necessary documentation and reports for review.
Collaborated with cross-functional teams to identify compliance risks and implement corrective actions.
Conducted research on regulatory requirements to inform compliance-related decisions and strategies.
Bakery Owner
Cookielicious
01.2003 - 02.2013
Managed day-to-day business operations including team management, scheduling, procurement, fulfillment, shipping, delivery, invoicing, banking and bookkeeping.
Utilized outside sales and marketing stategies to develop new clients.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Established strong vendor relationships to secure quality supplies at competitive prices.
Property Manager
Davis Property Management
06.1998 - 10.2002
Oversaw leasing processes, including tenant applications, lease signings, and renewals.
Managed day-to-day operations of residential properties, ensuring tenant satisfaction and property upkeep.
Coordinated with contractors for repairs and renovations while maintaining project timelines and budgets.
Conducted regular property inspections to identify areas for improvement and ensure compliance with regulations.
Resolved tenant concerns promptly, fostering positive relationships and community engagement initiatives.
Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
Maintained detailed records of tenant interactions, lease agreements, and maintenance requests for accurate recordkeeping.
Education
Bachelor of Arts - Interpersonal And Organizational Communication
California State University, Long Beach
Long Beach, CA
01-1997
Skills
Client relationship management
Corporate governance expertise
Strong organizational and communication skills
Thorough document reviews
Proficient in bookkeeping
Collaborative team player
Timeline
Compliance Manager
CSPA Group, Inc
01.2018 - Current
Bakery Owner
Cookielicious
01.2003 - 02.2013
Property Manager
Davis Property Management
06.1998 - 10.2002
Bachelor of Arts - Interpersonal And Organizational Communication
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