Kelly Clar
Hebron,NE
Summary
Dynamic professional with commendable customer service skills and a strong background in dental office administration. Proven ability to enhance customer loyalty through effective problem-solving and supply management. Reliable team player, adept at scheduling and training, ensuring operational excellence and adherence to safety and privacy protocols.
Overview
25
25
years of professional experience
Work History
Team Member
Casey's
06.2022 - Current
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Prepared and cooked food following food safety and sanitation guidelines.
Inventory Management Coordinator
Love's Travel Stops & Country Stores Inc.
08.2016 - 06.2022
- Processed shipping orders and invoices against contents received to verify accuracy.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with a smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety, and performance requirements.
- Built and maintained professional relationships with vendors and suppliers.
- Processed fuel and merchandise transactions by operating POS system with accuracy.
- Maintained inventory of all saleable items.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Followed safety protocols while working, avoiding accidents and injuries.
- Executed sandwich artistry duties.
- Oversaw store operations and managed employees when General Manager off site.
Lead Registered Dental Assistant
Joel D. Berick,DDS and Fred W. Kamansky, DDS
12.2000 - 09.2014
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Took dental images following strict patient protection rules, applying lead aprons.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Trained and oversaw dental interns
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Managed patient billing processes for timely, accurate payments.
- Completed new patient registrations in software to create accurate and comprehensive records.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Prepared and processed patient referrals and transfer requests.
- Obtained payments from patients and scanned identification and insurance cards.
- Performed various administrative tasks by filing, copying and faxing documents.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Registered and verified patient records before triage with most up-to-date information.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
Registered Dental Assistant -
Concorde Career College
San Diego, CA12-2000
High School Diploma -
Hebron High School
Hebron, NE05-1992
Skills
- Office administration
- Scheduling
- Team -oriented
- Reliable and accountable
- Commendable customer service skills
- Problem solving abilities
- Supply management
- Appointment scheduling
- Positive and professional
Timeline
Team Member
Casey's
06.2022 - Current
Inventory Management Coordinator
Love's Travel Stops & Country Stores Inc.
08.2016 - 06.2022
Lead Registered Dental Assistant
Joel D. Berick,DDS and Fred W. Kamansky, DDS
12.2000 - 09.2014
Registered Dental Assistant -
Concorde Career College
High School Diploma -
Hebron High School
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