Kelly Clark
Moorestown
Summary
Dynamic and dedicated professional with a strong background in customer service at Seaport Pier. Proven ability to enhance guest experiences through effective relationship building and strong multitasking skills. Committed to maintaining cleanliness and hygiene while training new staff to uphold high service standards. CPR certified, with a calm demeanor in high-pressure situations. Passionate Teaching Assistant offering 2-year background working with students at elementary and middle school levels. Skilled in assisting teachers with classroom functions, lesson planning, and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline.
Overview
6
6
years of professional experience
Work History
Restaurant Hostess
Seaport Pier
05.2024 - Current
- Greeted and seated guests, ensuring smooth flow of customer traffic.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Coordinated with kitchen and waitstaff to enhance guest experience.
- Monitored dining area for guest satisfaction and addressed concerns promptly.
- Trained new staff on customer service standards and operational procedures.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
General Office Clerk
ABM Electric Corporation
09.2021 - Current
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Processed incoming correspondence, prioritizing tasks based on urgency and importance.
- Managed daily office operations ensuring efficient workflow and resource allocation.
- Maintained accurate filing systems for documents and records to improve retrieval efficiency.
- Assisted in coordinating schedules, meetings, and travel arrangements for staff members.
- Responded to inquiries from callers seeking information.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
Counter Girl
Ralphs Market
08.2019 - Current
- Assisted in inventory management by restocking shelves and organizing products effectively.
- Collaborated with team members to maintain cleanliness and organization of workspace and store areas.
- Trained new employees on operational procedures, enhancing team performance and service quality.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Maintained knowledge of menu items and specials, offering recommendations based on customer preferences.
- Demonstrated adaptability by taking on additional responsibilities during busy periods or as needed within the team.
- Ensured compliance with health and safety regulations by following proper food handling procedures.
- Stocked inventory regularly, keeping track of product levels and ensuring availability for customers.
- Balanced cash register at the end of each shift, verifying totals against sales reports for accuracy.
- Prepared food items accurately and promptly, adhering to strict quality standards for optimal customer satisfaction.
- Greeted customers with smile and provided helpful suggestions.
- Delivered food to guest tables with timeliness and efficiency.
Teachers Aid Intern
The Lewis School Of Princeton
11.2024 - 05.2025
- Fostered a positive classroom environment promoting student growth and collaboration.
- Help students with their schoolwork
- Reading to the children or listening to them read to improve literary skills
- Offering them emotional support if needed
- Preparing the classroom for lessons and activities by gathering and organizing materials and setting up equipment
- Established positive classroom environment by fostering strong relationships with students, promoting respect and open communication.
- Assisted teachers with administrative tasks such as photocopying worksheets or grading papers efficiently without compromising quality feedback.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Maintained safety and security by overseeing students in recess environments.
Donut Fryer
Dots Pastry Shop
05.2023 - 08.2023
- Maintained cleanliness of work area and adhered to health regulations diligently.
- Prepared the dough and laid out the dough on frying pans before actually frying them
- Achieved consistent donut quality by carefully monitoring frying temperatures and times
- Glazing/filling donuts after cooling
- Consistently met production quotas while maintaining high-quality standards for all donuts produced.
- Reduced waste by accurately measuring ingredients and adjusting recipes as needed.
- Contributed to positive workplace atmosphere by maintaining a supportive attitude towards coworkers and management.
- Cleaned and maintained work areas, equipment and utensils.
- Followed food safety practices and sanitation guidelines.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Maintained composure and work quality while under stress.
- Lifted and carried heavy materials.
- Assisted in setting up and breaking down kitchen stations.
PT Aide
Fortius Physical Therapy
07.2020 - 04.2022
- Educated patients on exercises and rehabilitation techniques to enhance recovery outcomes.
- Maintained cleanliness and organization of therapy spaces to ensure a safe environment.
- Documented patient progress accurately to support effective treatment evaluations.
- Collaborated with team members to improve patient care processes and service delivery.
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Established trusting relationships with patients through consistent reliability and genuine empathy towards their unique situations.
- Maintained accurate records of patient progress through detailed documentation of care provided during each shift.
- Assisted with range-of-motion exercises, contributing to improved mobility and overall health for patients.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Informed and supported business leaders through consistent communication and administrative support duties.
- Compiled and analyzed data to produce reports.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Processed incoming and outgoing mail and packages according to established procedures.
Education
High School Diploma -
Moorestown High School
Moorestown, NJ06-2021
No Degree - Education
Rowan College At Burlington County
Mount Laurel, NJ05-2029
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Cleanliness and hygiene
- Cash handling
- Relationship building
- Positive attitude
- CPR and first aid
- Calm and patient demeanor
- Classroom support
- Classroom management
Timeline
Teachers Aid Intern
The Lewis School Of Princeton
11.2024 - 05.2025
Restaurant Hostess
Seaport Pier
05.2024 - Current
Donut Fryer
Dots Pastry Shop
05.2023 - 08.2023
General Office Clerk
ABM Electric Corporation
09.2021 - Current
PT Aide
Fortius Physical Therapy
07.2020 - 04.2022
Counter Girl
Ralphs Market
08.2019 - Current
High School Diploma -
Moorestown High School
No Degree - Education
Rowan College At Burlington County