KELLY COAKLEY

● First point of contact for employee relations concerns to ensure uniform and equitable application of the organization's policies and practices.

● Sole HR representative on-site. Developed and implemented a plan to increase morale by building trust through communication.

● Conducts employee relations interviews and investigations. Reviewing each case for merit, work history, and providing proper recommendations and discipline.

● Promotes continuous improvement of HR services and processes.

● Lead the design for Lean on boarding program, focusing on workflows, resulting in time-to-productivity for new hires.

● Ensure completion of duties and responsibilities of HR staff and support training and personal

development.

● Guide managers on organizational policy and procedures in the areas of employee issues and management issues.

● Serves as key resource and mentor for all team members.

● Provides expert advice and coaching to managers and employees where appropriate.

● Guide managers with annual performance reviews for their team and make recommendations.

● Guide managers with compensation planning and company processes.

● Ensure that HR services are provided as appropriate to internal client needs. Identify new opportunities where HR can add value, and work with HR Business Partners to execute.

● Assists in researching, developing and reviewing company policies. Establish procedures and implement new policies.

● Assists HR Senior Director to make sure that documents are compliant to federal and state laws.

● Oversees and assists GM in compensation planning and review, and head count planning.

● Oversees safety compliance and training for all employees within the division.

● Review and post company policies and train employees at required locations.

● Performs onboarding training for new hire employees.

● Manage and administer leave of absence process for all employees within the organization including Union employees and coordinate with payroll and other business units.

● Facilitates assessments of potential candidates and coordinate with recruiter.

● Interviews and recommends qualified candidates when requested by hiring department.

● Lead development of succession planning and implementing a process that identified and nurtured high-potential employees for future leadership programs.

● Review and oversee job descriptions and update as necessary.

● Oversees local temporary staffing functions and maintain and update NDA’s closely working with the legal team.

● Manages security by following procedures and safety policies.

● Conducts comprehensive exit interviews to gather valuable feedback on employee experience, identify areas for improvement in company culture, and enhance employee retention strategies

● Stays abreast of developments in employment law and ensure adherence to legislative requirements and company policies.

● Managed and provided all HR functions to fifteen clients.

● Acts as business partner to all levels of management and executes professional HR objectives, practices and policies to meet business needs.

● Supports and practices the values of the organization for all clients.

● Identifies and tracks staffing needs of business and works proactively to fill them via internal and external hiring.

● Conducts exit interviews and monitors all activities related with departing employees.

● Ensures candidate backgrounds, education, and references are verified before hiring decisions are made.

● Managed and worked collaboratively on multi-disciplinary project teams, investigations, training and other assignments where HR input is needed.

● Oversight responsibility for compliance to company rules and policies and government regulations, and employee training and development.

● Review and explain benefits to all employees and coordinate open enrollments, research, and resolve benefit problems and questions, verify accuracy of enrollment applications.

● Assist employees and clients with HIPAA, COBRA, FLSA and ERISA issues and guide them.

● Assess and anticipate HR related needs and communicate needs proactively within the HR department and to the clients.

● Manages resolution of complex employee relation issues for assigned clients and conduct effective investigations. Provided recommendations and discipline as required.

● Reconcile insurance bills for all clients and maintain accuracy. Provide guidance on cost savings alternatives.

● Maintain employee files and keep up to date with extreme privacy.

● Provide guidance and enroll employees in all benefits including Medical, Dental, Vision, 401k, HSA, FSA, Life Insurance and voluntary benefits.

● Certified corporate trainer trained new employees of restaurant policies and procedures

● Trained new employees on all computerized testing

● Trained new employees on all policies and procedures including employee safety

● Assisted with bar inventories of products used and needed

● Ensured integrity of restaurant operations through excellence in customer relations

● Utilized technology to enhance student education and grasp of materials

● Completed documentation of attendance, grades, and other required details

● Led classroom activities for play-based and immersive learning

● Implemented prepared lesson plans in established classrooms

● Adapted teaching methods and materials to meet students' varying needs and interests

● Addressed behavioral and learning issues with parents and preschool management

● Monitored students' educational progress with individual charts and files

● Identified signs of emotional and developmental problems in children and reported to parents

● Gave one-on-one attention to children while maintaining overall focus on entire group

● Assisted and supervised 15 children through entire school day

● Implemented and managed all employee benefits for company

● Devised hiring and recruitment policies for 100 employee company

● Managed and explained employee compensation, benefits, schedules, working conditions and promotion opportunities

● Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references

● Administered 401(k), profit sharing plans and payroll

● Designed new employee packets and administered them

● Implemented training programs for new and existing employees