Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Colanto

Boulder,CO

Summary

A hardworking and dedicated student who balances schoolwork, a job, and various extracurricular activities. Experienced at developing healthy relationships in the workplace, contributing to overall teamwork. Interested in pursuing a career involving communications, marking, and/or advertisment.

Overview

2
2
years of professional experience

Work History

Fleet Feet Associate

Fleet Feet
10.2023 - Current
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.

American Eagle Associate

American Eagle Outfitters, Inc
01.2022 - 12.2022
  • Support customers with making their experience at the store enjoyable and care-free.
  • Mastered POS cash registers, talked with guests, fetched various items, cleaned, and did inventory.
  • Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
  • Enhanced productivity levels by anticipating needs and delivering support.
  • Maintained up-to-date knowledge of product and service changes.
  • Collaborated with staff members to enhance customer service experience and exceed team goals.

Education

No Degree - Communications

University of Colorado Boulder
Boulder, CO
05.2026

High School Diploma -

Fossil Ridge High School
Fort Collins, CO
05.2022

Skills

  • Adaptability
  • Outgoing
  • Advertisement
  • Complex Problem-Solving
  • Transaction Processing
  • Product Merchandising
  • Retail store support
  • Product and service knowledge
  • Store maintenance
  • Problem Resolution
  • Relationship Building
  • Teamwork and Collaboration
  • Sales Transactions
  • Sales expertise

    • Adaptability

    Outgoing

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Timeline

Fleet Feet Associate

Fleet Feet
10.2023 - Current

American Eagle Associate

American Eagle Outfitters, Inc
01.2022 - 12.2022

No Degree - Communications

University of Colorado Boulder

High School Diploma -

Fossil Ridge High School

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Kelly Colanto