Dynamic sales leader with a proven track record excelling in revenue growth and client acquisition. Expert in sales strategy development and relationship management, consistently exceeding quotas, expectations and driving multi-million dollar contracts. Adept at cold calling and KPI analysis, fostering long-term partnerships to enhance business success.
Overview
15
15
years of professional experience
Work History
Director of Sales
Financial Software Solutions
06.2023 - Current
Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Connected with prospects through trade shows, cold calling and local-area networking.
Engaged in product training, demonstrations, consumer awareness, to raise awareness and revenues.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Worked closely with product teams to understand customer needs and requirements.
Organized promotional events and interacted with community to increase sales volume.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Built relationships with customers and community to establish long-term business growth.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed accounts to retain existing relationships and grow share of business.
Drove sales by developing multi-million dollar contract sales.
Head of Partnerships
Venkman Holdings
08.2022 - 02.2023
Joined business development meetings and supported market outreach plans to improve business development.
Developed annual account objectives and formalized client communications for communication of goals and plans.
Facilitated strategy development and planned with cross-functional teams.
Built relationships with internal teams and managed volunteer groups.
Created and implemented comprehensive short- and long-term engagement strategies prospects, supporters and volunteers.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Continually maintained and improved company's reputation and positive image in markets served.
Developed creative presentations, trend reports, kitted assets, and product data sheets.
Captured new customers by optimizing business strategies and launching products to diversify offerings.
Banker
JP Morgan Chase
11.2017 - 03.2022
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
Balanced teller drawers and ATM cash.
Opened, closed, and updated accounts for customers.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Developed and maintained strong customer relationships, providing exceptional service and advice.
Educated customers on online banking and mobile banking applications.
Cross-sold credit cards, loans and other bank products.
Handled various accounting transactions.
Trained new hires on customer service policies and procedures.
Assisted customers with banking needs and inquiries.
Counted, verified and handled bank deposits and armored car transactions.
Wrote and distributed customer correspondence.
Processed wide variety of retail banking transactions for personal and commercial customers.
Co Owner | Head of Marketing & Sales
Horns Illustrated
05.2010 - 03.2021
Established foundational processes for business operations.
Conducted target market research to scope out industry competition and identify advantageous trends.
Developed key operational initiatives to drive and maintain substantial business growth.
Developed marketing materials and campaigns to boost brand awareness and customer engagement.
Networked with other businesses and customers to increase sales opportunities and contacts.
Recruited, interviewed and hired new staff members and developed training materials for employees.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Trained and guided team members to maintain high productivity and performance metrics.