Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Corner

Huffman,TX

Summary

Seeking to further my skills to add value to the company. RECEPTIONIST-ADMINISTRATIVE SPECIALIST-CUSTOMER SERVICE A polite, friendly, and extremely capable receptionist-administrative professional offering dependability and a solid work ethic. A true servant at heart with a positive “can-do” attitude. Dedicated to providing a warm and professional atmosphere for guests and a focus on efficient and smooth day-to-day operation. Authorized to work in the US for any employer.

Overview

12
12
years of professional experience

Work History

Receptionist RESOURCE

STAFFING
06.2022

Receptionist

VERGI, EMERGENCY ANIMAL HOSPITAL
08.2021 - 02.2022
  • Provided superior customer service such as greet customers, answer questions, process incoming patients, and handle payments
  • Answer phone calls, which may involve answering questions and screening and scheduling appointments
  • Strong multi-tasking ability
  • Excellent verbal & written communication
  • Handle incoming and outgoing mail and email
  • Heavy data entry between 3 software programs: IDEXX Cornerstone/Instinct Science/Weave – Client Texting program
  • Ability to work under pressure (dealing with emergency situations in a calm, timely manner)
  • Update and file patient charts
  • Sent chart visit to the regular vet
  • Enter data into a computerized billing program
  • Process credit card payments
  • Retrieve prescriptions
  • Maintain the cleanliness of the waiting rooms and the lobby
  • Managed multiple tasks and met time-sensitive deadlines

Receptionist/Administrative Assistant

MURRAY RESOURCES, RECRUITING FIRM
12.2019 - 04.2020
  • Answered front office reception phones, transferred calls, greeted visitors and employees, and distributed visitor security badges
  • Accepted office deliveries and office mail, processed mail, scheduled conference rooms, and ordered and maintained office and kitchen supplies
  • Performed data entry, worked closely with Human Resources Manager, prepared new hire packets, tracked and processed employee monthly anniversary and birthday announcements
  • Maintained contact lists
  • Developed and maintained paper and e-filing systems
  • Operated standard office equipment on a regular basis
  • Maintained a clean and tidy reception area and all common areas

Concierge/Receptionist

FERGUSON ENTERPRISES, INC
08.2015 - 06.2019
  • Answered main phone system (Cisco Finesse) for 13 different locations in the
  • Houston area, transferred calls to appropriate personnel, greeted visitors, and announced visitors to appropriate departments
  • Accepted incoming deliveries, processed office mail, sorted and filed purchase orders, assisted with answering customer questions, and audited delivery company statements and invoices

Receptionist/Administrative Assistant

GREGG & VALBY, LLP, ATTORNEYS AT LAW
05.2015 - 07.2015
  • Answered main telephone console, transferred calls to voice mail and/or obtained messages for appropriate attorney or staff
  • Assisted with inputting invoicing and tracking of mailings and packages to excel spreadsheets
  • Ordered all office supplies, toner/ink cartridges for office printers, processed incoming and outgoing company mail, and prepared and forwarded all certified mail

Director, Admissions Secretary

ITT TECHNICAL INSTITUTE
06.2012 - 05.2015
  • Opened office each morning, made coffee, delivered newspapers, received packages and faxes for delivery to appropriate departments
  • Prepared office mail and overnight packages for United States Post Office, FedEx and UPS
  • Opened and closed phone system each day, answered phone calls, transferred calls to appropriate personnel, obtained phone messages, and monitored company voicemail
  • Welcomed on-site visitors, determined nature of business, monitored visitor access, troubleshoot issues with access cards, issued parking validations, and announced visitors to appropriate personnel
  • Tracked inventory of marketing materials, maintained and ordered office supplies, and stocked employee break room
  • Drafted correspondence for the registrar’s office and typed additional memos, correspondence, reports, emails, and spreadsheets as needed
  • Performed data entry for all incoming student information into company database, and organized and filed documents
  • Processed emails regarding new student prospects and enrollments
  • Coordinated catering for meetings and office events, maintained lobby welcome board and telephone list, ordered paper and printer toner/ink cartridges and called for service repairs

Registrar Secretary/Record’s Coordinator

ITT TECHNICAL INSTITUTE
06.2010 - 06.2012
  • Provided administrative and clerical support to the Registrar
  • Obtained transcripts and diplomas for incoming students from high schools, home schools, GED’s and colleges
  • Clerical duties included typing, filing, printing, copying, and faxing
  • Heavy database input, maintained and prepared student files, and prepared old files for storage
  • Assisted other departments as instructed and provided front desk receptionist coverage when receptionist needed a break

Education

High school diploma - General Studies

Smoky Hill High School
Aurora, CO

Skills

  • Microsoft Office 360
  • Certified Mail/FedEx/UPS
  • Faxes/Scanners/Printers/Copiers
  • Internet Explorer/Google Chrome/Windows 11
  • Attention to Detail and Dependable
  • Team Player and Self-Starter
  • Strong Organizational Skills
  • Time Management Skills
  • Excellent written and verbal communication skills
  • Professional Attitude and Demeanor
  • Calendar Management

Timeline

Receptionist RESOURCE

STAFFING
06.2022

Receptionist

VERGI, EMERGENCY ANIMAL HOSPITAL
08.2021 - 02.2022

Receptionist/Administrative Assistant

MURRAY RESOURCES, RECRUITING FIRM
12.2019 - 04.2020

Concierge/Receptionist

FERGUSON ENTERPRISES, INC
08.2015 - 06.2019

Receptionist/Administrative Assistant

GREGG & VALBY, LLP, ATTORNEYS AT LAW
05.2015 - 07.2015

Director, Admissions Secretary

ITT TECHNICAL INSTITUTE
06.2012 - 05.2015

Registrar Secretary/Record’s Coordinator

ITT TECHNICAL INSTITUTE
06.2010 - 06.2012

High school diploma - General Studies

Smoky Hill High School
Kelly Corner