KELLY COYLE
WARRENVILLE,SC
Summary
Reliable employee seeking Accounting position. Offering excellent communication and team work.
Overview
19
19
years of professional experience
Work History
CASHIER CLERK
MILTON RUBEN MOTORS
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
911 Dispatcher
CITY OF AIKEN
02.2015 - 10.2022
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
JURY CLERK
AIKEN COUNTY GOVERNMENT
05.2012 - 06.2014
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
911 Dispatcher
CITY OF AIKEN
10.2005 - 05.2012
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Education
High School Diploma -
MIDLAND VALLEY HIGH SCHOOL
GRANITEVILLE, SC06.1982
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Reliability and punctuality
- Organizational abilities
- Professionalism and Courtesy
Timeline
CASHIER CLERK
MILTON RUBEN MOTORS
10.2022 - Current
911 Dispatcher
CITY OF AIKEN
02.2015 - 10.2022
JURY CLERK
AIKEN COUNTY GOVERNMENT
05.2012 - 06.2014
911 Dispatcher
CITY OF AIKEN
10.2005 - 05.2012
High School Diploma -
MIDLAND VALLEY HIGH SCHOOL