KELLY COYLE
WARRENVILLE,SC
Summary
Reliable employee seeking Accounting position. Offering excellent communication and team work.
Overview
19
19
years of professional experience
Work History
CASHIER CLERK
MILTON RUBEN MOTORS
AUGUSTA, GA
10.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
911 Dispatcher
CITY OF AIKEN
AIKEN, SC
02.2015 - 10.2022
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
JURY CLERK
AIKEN COUNTY GOVERNMENT
AIKEN, SC
05.2012 - 06.2014
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
911 Dispatcher
CITY OF AIKEN
AIKEN, SC
10.2005 - 05.2012
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Read system maps and caller information, and documented details in system.
- Collaborated with fellow dispatchers to maintain a cohesive team environment, fostering seamless communication during emergencies.
- Directed responders using assigned mapping systems for timely emergency attendance.
- Assessed emergency requests and made quick judgment calls to determine appropriate action.
Education
High School Diploma -
MIDLAND VALLEY HIGH SCHOOL
GRANITEVILLE, SC06.1982
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Reliability and punctuality
- Organizational abilities
- Professionalism and Courtesy
Timeline
CASHIER CLERK
MILTON RUBEN MOTORS
10.2022 - Current
911 Dispatcher
CITY OF AIKEN
02.2015 - 10.2022
JURY CLERK
AIKEN COUNTY GOVERNMENT
05.2012 - 06.2014
911 Dispatcher
CITY OF AIKEN
10.2005 - 05.2012
High School Diploma -
MIDLAND VALLEY HIGH SCHOOL