Kelly Crowe
crowekids03@gmail.com,crowekids03@gmail.com
Summary
Dynamic Payroll Specialist with a proven track record at Brunswick County Public Schools, excelling in payroll processing and employee relations. Achieved significant reductions in payroll errors through meticulous audits and effective communication. Highly organized, adept at managing garnishments and ensuring compliance with payroll regulations, enhancing overall operational efficiency.
Overview
18
18
years of professional experience
Work History
Payroll Specialist
Brunswick County Public Schools
04.2022 - 12.2024
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Created new hire and termination documents for payroll.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Collaborated with human resources to maintain up-to-date employee information for precise payroll calculations.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Managed garnishments, levies, and support orders in accordance with legal requirements, reducing company liabilities.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Implemented direct deposit options for employees, increasing convenience and improving overall satisfaction levels.
Payroll Specialist
New Hanover County Schools
10.2021 - 03.2022
- Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
- Provided customer service to employees regarding payroll inquiries and issues.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Resolved payroll discrepancies quickly and successfully.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
- Created new hire and termination documents for payroll.
- Maintained strict confidentiality of all payroll information and records.
- Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
Office Manager/ Treasurer
Cabarrus County Schools
07.2006 - 10.2021
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
North Mecklenburg High School
Huntersville, NCSkills
- Payroll processing
- New hire processing
- Time sheet review
- Payroll administration
- Accounts receivable
- Financial reports
- Period-end reporting
- Accounts payable
- Processing garnishments
- Telephone and email etiquette
- Exceptionally organized
- Record keeping
- Employee relations
- Deductions documentation
Timeline
Payroll Specialist
Brunswick County Public Schools
04.2022 - 12.2024
Payroll Specialist
New Hanover County Schools
10.2021 - 03.2022
Office Manager/ Treasurer
Cabarrus County Schools
07.2006 - 10.2021
High School Diploma -
North Mecklenburg High School
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