Summary
Overview
Work History
Education
Skills
Timeline
Generic
KELLY CRUM

KELLY CRUM

Cocoa,FL

Summary


Professional with strong background in executive support and administrative management. Adept at managing schedules, coordinating meetings, and handling confidential information. Valued for fostering team collaboration and ensuring smooth office operations with adaptability and reliability.

Overview

15
15
years of professional experience

Work History

Executive Assistant to the President

United Way Space Coast
01.2024 - Current
  • Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
  • Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
  • Prepare and edit correspondence, reports, and presentations, Board meeting minutes, ensuring accuracy and adherence to organizational standards.
  • Implement office procedures and systems to improve efficiency.
  • Coordinated logistics for meetings and events, including venue selection, catering, and materials preparation.
  • Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
  • Developed and maintained databases to track project progress and stakeholder engagement.
  • Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Ability to prioritize tasks and manage multiple projects simultaneously.
  • Attention to detail and accuracy in all tasks.

Administrative Assistant/ Office Manager

Chemical Pools & Spas
08.2010 - 01.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting clients.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Maintained inventory of office supplies and placed orders.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

High School Diploma -

Merritt Island High School
01.2008

Skills

  • Time management: Prioritizing tasks & meeting deadlines
  • Communication: Strong verbal and written skills
  • Organization: Expertise in maintaining systems, managing documents, and coordinating events
  • Problem-solving: Identifying issues, proposing solutions, and making informed decisions
  • Technology proficiency: Using office software and tools to streamline workflow
  • Attention to detail: Ensuring accuracy in tasks
  • Adaptability: Handling changing priorities and challenges effectively

Timeline

Executive Assistant to the President

United Way Space Coast
01.2024 - Current

Administrative Assistant/ Office Manager

Chemical Pools & Spas
08.2010 - 01.2024

High School Diploma -

Merritt Island High School

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