Kelly Cummings
Warrington
Summary
Diligent Chief, Quality and Patient Safety with comprehensive expertise in nursing leadership, healthcare management, and patient care. Successfully led diverse teams to improve patient outcomes and operational efficiency. Demonstrated excellence in team collaboration and strategic decision-making, especially related to High-reliability.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Associate Chief Nurse, Geriatrics and Extended Care Community Living Center
Corporal Michael J. Crescenz VAMC
Philadelphia, PA
02.2022 - Current
- Developed the new process for processing Registered Nurse Proficiencies Award process to streamline how awards are processed. Internal facilitator of Leading an Empowered Organization (LEO) through Creative Healthcare Management (CHM) to improve staff participation in decision making, build organization-wide accountability, and deliver a healthier work environment. Achieved a 5-Star overall rating for the Long-Term Care facility. Maintain a below national average for Falls with Major injury for two years. Developed leadership staffing huddle, to ensure resources are deployed equally to safely care for the residents. High Reliability Organization (HRO) frontline staff trainer, incorporating clinical scenarios that reinforces the commitment to excellence in care for veterans. Developed Disruptive Behavior post-incident huddle that addresses the plan of care and behavior plan development to promote continuity of care and safety for both the resident and staff. Developed a multidisciplinary Performance Improvement (Continuous Survey Readiness) Council. Selected as the VA representative to attend the Magnet/Pathways Conference in October 2023.
- Community Living Center is a 120 bed, short-term, long-term, acute rehabilitation and hospice and palliative care center for veterans.
Chief Nursing Officer
Roxborough Memorial Hospital (Prime Healthcare)
Philadelphia, PA
01.2020 - 02.2022
- Assumed the project lead and successfully opened the Cardiac Catheterization Lab, initiated operating room robotics program and assumed the Emergency Management Operations Officer during the coronavirus pandemic. Developed a Patient Experience Committee including medical staff, nursing staff and ancillary support staff. Developed nursing professional councils (Professional Practice, Patient Experience and Patient Safety and Quality) involving front-line staff. Initiated shared governance councils on each nursing unit. Achieved a successful Joint Commission recertification for primary stroke services. Developed the Covid-19 vaccine clinic process, including scheduling vaccine dates and times, providing the vaccine and follow up appointments and documentation of vaccines in the required reporting site. Lead a collaborative project with Temple University Hospital to reopen the 8-bed Acute Rehabilitation Unit with a successful reopening October 2021.
- Mentored nursing staff, fostering professional growth and improving team performance.
- Collaborated with interdisciplinary teams to optimize resource allocation and patient outcomes.
- Analyzed clinical data to identify trends, driving evidence-based improvements in care delivery.
- Oversaw budget management for nursing departments, ensuring effective use of financial resources.
- Roxborough Memorial Hospital is a 131 bed, acute care general hospital providing a comprehensive range of inpatient and outpatient services. Active member of the Medical Executive and General Medical Staff Committee(s).
Chief Nursing Officer, Lansdale Hospital
Abington Lansdale Jefferson Health
Lansdale, PA
05.2014 - 10.2019
- Developed a Culture of Service Excellence at Abington-Lansdale Hospital/Optimized Patient Experience: Trained hospital leadership and front-line staff on Culture of Service Excellence performance standards and developed personal commitment system aligned with annual performance appraisal. Established a multidisciplinary Patient Experience Team with a personal commitment to performance standards and accountability. Patient Satisfaction in the inpatient area increased from a percentile rank of 43% to greater than 85% as measured by Press Ganey and HCHAPS. Established daily Multidisciplinary Patient Centered Care Rounds (focus-patients to be discharged in the next 24 hours). Established Nursing Leadership rounding on every patient every day with real-time feedback to the staff who care for the patient. After collaborating with the Chief of Internal Medicine and Nursing Leadership, developed dyad leadership on each unit along with geographic location of patients to enhance interprofessional rounds daily to establish the plan of care and goals for the day. Developed a comprehensive nursing education program utilizing human patient simulation, with a focus on novice nurses and providing continuing education for the nursing department overall.
- Lansdale Hospital is a 140-bed, acute care general hospital providing a comprehensive range of inpatient and outpatient healthcare services. Active member of the Medical Executive and General Medical Staff Committee, and Medical Peer Review Committee as a nursing representative. Administrative Co-Leadership for Planning, Designing, Training and Monitoring Compliance of Relationship-building and error prevention Training for all new employees, Leadership, Physicians and Staff. Co-lead for implementation and master trainer for the Patient Safety First Program Error Prevention.
- Led clinical operations, ensuring high standards of patient care and safety protocols.
- Developed strategic initiatives to enhance nursing practice and workforce efficiency.
Adjunct Clinical Faculty in the Care of Women and Children
Jefferson University School of Nursing, Philadelphia, PA
Philadelphia, PA
10.2009 - 05.2014
- Responsible for educating and mentoring Junior and Senior Nursing students in the safe care of the Family in Labor and Delivery, Postpartum/Nursery and Special Care Nursery. Responsible for supervising Junior and Senior Students while providing effective feedback, in order to enhance their learning experiences on the Maternal-Infant Units. Responsible for preparing Junior and Senior Nursing students to plan, communicate, coordinate, collaborate, assess, and educate their patients as needed, to acquire the best learning opportunities while caring for their patients on the Maternal-Infant Unit. Each semester taught the Junior and Senior nursing students about Sentinel Events and Near misses as part of their quality and safety unit of study. Each semester did a presentation on clinical documentation and the legal system to prepare them for their clinical practice.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Safety/Quality Specialist Abington Memorial Hospital
Abington Jefferson Health
Abington, PA
05.2007 - 05.2014
- Responsible for facilitating and expediting performance improvement efforts and/or education targeted at safety initiatives and quality improvement activities consistent with departmental/organizational goals and objectives. Independently initiated new safety/quality initiatives (primarily in the Women and Children Care Complex, Surgical Service Line and previously the Neurovascular Service Line). Proficient in performing root cause analysis (RCA) and failure mode and effects analysis (FMEA) and developing teams to work on new initiatives.
- Abington Hospital-Jefferson Health in Abington, PA is a general medical and surgical facility. The hospital has 665 beds and over 5,500 employees, including more than 1,100 physicians, and is one of the largest employers in Montgomery County. As the Safety/Quality Specialist actively participated in the development of Patient Safety strategies and projects at Abington Health.
- Administrative Co-Leadership for Planning, Designing, Training and Monitoring Compliance of Error Prevention Training for Leadership, Physicians and Staff. Master trainer in reliability and safety/quality initiatives. Provided organizational learning to 564 leaders and 800+ physicians/APPs and 5700 employees. Committed to optimizing reliability in Patient Safety and Quality by collaborating with Director of the Center for Safety and Quality to create Apparent Causes Analysis (ACA) training for leadership to become ACA analysts and then the program was rolled out to the organization. Active member of Serious Safety Event (SSE) consensus team. Active participant in peer review and performance improvement in OB/Gyn, Pediatrics, Surgical and Neurovascular service lines. Developed OPPE/FPPE in Women and Children service lines. Presented to the Chiefs and Chairs, Senior Leadership and Board of Trustees. Audited perinatal core measure along with multiple quality initiatives. Process Leadership for Planning, Designing, Equipping, Staffing, Training and Operating Corporate Service Line, of the Orthopaedic and Spine Institute. This highly visible and successful project has sustained 99% patient satisfaction scores since opening in 2011.
- Collaborated with cross-functional teams to resolve quality-related issues effectively.
- Conducted regular audits to maintain adherence to regulatory requirements and guidelines.
- Led initiatives that streamlined workflows, resulting in improved patient care outcomes.
- Assisted in the implementation of a continuous improvement culture, contributing to company-wide improvements in productivity and waste reduction.
Education
Doctorate in Nursing Practice, Advanced Leadership -
Regis University
Denver, CO05-2020
Master of Jurisprudence - undefined
Widener University, School of Law
Wilmington, DE01-2006
Bachelor of Science in Nursing - undefined
Jefferson University School of Nursing
Philadelphia, PA01-1999
Associate Degree in Arts, Letters and Science - undefined
Pennsylvania State University
Abington, PA01-1988
Diploma in Nursing - undefined
Frankford Hospital School of Nursing
Philadelphia, PA01-1988
Skills
- Clinical leadership
- Quality improvement
- Compliance monitoring
- Continuous improvement
- Project management
- Process improvement
- Teamwork and collaboration
Accomplishments
Responsible for facilitating and expediting performance improvement efforts and/or education targeted at safety initiatives and quality improvement activities consistent with departmental/organizational goals and objectives. Independently initiated new safety/quality initiatives (primarily in the Women and Children Care Complex, Surgical Service Line and previously the Neurovascular Service Line). Proficient in performing root cause analysis (RCA) and failure mode and effects analysis (FMEA) and developing teams to work on new initiatives.
Certification
- Nurse Executive Advanced-Board Certified through American Nurses Credentialing Center (ANCC), January 2021.
- American Organization of Nurse Executives (AONE) Member since 2017.
- Professional Organization of Nurse Leaders (PONL) Member since 2015.
- Chester County Anti-Trafficking Coalition (CCAT), Board Member since 2020.
Timeline
Associate Chief Nurse, Geriatrics and Extended Care Community Living Center
Corporal Michael J. Crescenz VAMC
02.2022 - Current
Chief Nursing Officer
Roxborough Memorial Hospital (Prime Healthcare)
01.2020 - 02.2022
Chief Nursing Officer, Lansdale Hospital
Abington Lansdale Jefferson Health
05.2014 - 10.2019
Adjunct Clinical Faculty in the Care of Women and Children
Jefferson University School of Nursing, Philadelphia, PA
10.2009 - 05.2014
Safety/Quality Specialist Abington Memorial Hospital
Abington Jefferson Health
05.2007 - 05.2014
Master of Jurisprudence - undefined
Widener University, School of Law
Bachelor of Science in Nursing - undefined
Jefferson University School of Nursing
Associate Degree in Arts, Letters and Science - undefined
Pennsylvania State University
Diploma in Nursing - undefined
Frankford Hospital School of Nursing
Doctorate in Nursing Practice, Advanced Leadership -
Regis University
AWARDS
Awarded “Excellence in Leadership” for truly superior and outstanding leadership in creating a culture of reliability and Patient Safety, March 2012., Awarded the Gloria “Skip” Houck Award Patient Advocacy Award, May 2012., Gold Standard (Living the Standards) Award Recipient, March 2011.