Kelly Cummins
McKinney,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Door & Window Sales Administrative Assistant
Golden State Lumber
10.2014 - 12.2023
- Provide a high level of sales support to the top door & window salesman in the company
- Work closely with established sales pros to review remodeling and new construction plans to generate competitive sales proposals
- Interface with a variety of supplier/vendor programs to generate window and door proposals, such as Marvin OMS, Andersen IQ+, and others
- Review order acknowledgements to ensure accuracy
- Communicate with vendors to ensure order accuracy
- Collaborate with AR, AP, and Finance teams to ensure invoice accuracy
- Create PO’s and place all orders
- Work closely with customers to submit service requests on anything that gets delivered damaged from the factory, or anything that has a lifetime warranty
- Provide ETA’s for contractors/customers on all orders
- In addition, I was the backup receptionist and receiving coordinator.
Front Office
Jared Fortman DDS
09.2012 - 07.2014
- Answer a multi-line telephone system, schedule patients according to office protocol, check patients in/out, pull and prepare charts for the week, confirmation phone calls, post-operative phone calls, manage/order all office supplies, daily reconciliation of accounts, bank deposits, month-end reporting, claim submission; both by paper and electronically (NEA fast attach), posting insurance payments, accounts receivable of insurance claims & patient accounts, posting insurance payments, verify insurance benefits, calculate insurance vs
- Patient copayments, prepare treatment plans, present and discuss treatment plans/options and financial arrangements
- Currently using PBS & Dexis software.
Scheduling Coordinator
Paula Gardner DDS
07.2012 - 09.2012
- Answer a multi-line telephone system, maintain hygiene recalls, schedule patients according to office protocol, check patients in/out, pull and prepare charts for the week, confirmation phone calls
- Using Easglesoft software.
Personal Childcare Provider
01.2010 - 01.2012
Restorative Coordinator
Steven McConnell DDS
04.2008 - 07.2010
- Managed the doctor’s side schedule including; answering a multiline phone system, accounts receivable of insurance claims, posting insurance payments, verify insurance benefits, calculate insurance vs
- Patient copayments, prepare treatment plans, present and discuss treatment plans/options and financial arrangements
- Evaluate patient’s digital chart for completeness and verify all information has been received, and signatures obtained
- Manage patient emails and patient correspondence, schedule patients according to the office protocol
- Checked patients in/out and collected copay/patient portions, scheduled appointments
- Also assisted the back office staff in sterilization of dental instruments, periodontal charting and turning over treatment rooms between patients.
Human Resources Representative/Benefits Administrator
CrossCheck Inc.
07.2005 - 04.2008
- Included data entry of HRIS data such as new hires, rehires, data maintenance, terminations, address changes, department transfers, approved wage changes, and generating reports as requested
- Responsible for a variety of HR projects; such as distribution of communication materials (i.e
- Benefits Statements, Open Enrollment materials, benefit forms, performance/merit review forms, etc.), benefits admin; enrollment of newly eligible employees, termination of coverage, benefit orientation, and general questions regarding policies
- Coordinated employee sign-ups and maintenance of employee files
- Planning of employee functions; company picnics, BBQ’s, monthly socials, flyers, recognition awards and other even planning
- Back up assistance to Recruiting Department.
Podiatric Medical Assistant
John D. Hollander D.P.M.
11.2001 - 07.2005
- Front/Back office assistant, Medical billing and coding, accounts receivable, posting insurance and patient payments, filing, inventory control and inventory ordering.
Education
Casa Grande High School
Petaluma, CASkills
- Microsoft Office
- Strong Organization
- File Management
- Reception duties
- Telephone etiquette
- Attention to detail
- Scheduling
- Order Processing
- Office Equipment
- Excellent Communication
- Administrative Support
- Attention to Detail
- Clerical Support
- Office Administration
- Customer Service Expertise
References
References available upon request
Timeline
Door & Window Sales Administrative Assistant
Golden State Lumber
10.2014 - 12.2023
Front Office
Jared Fortman DDS
09.2012 - 07.2014
Scheduling Coordinator
Paula Gardner DDS
07.2012 - 09.2012
Personal Childcare Provider
01.2010 - 01.2012
Restorative Coordinator
Steven McConnell DDS
04.2008 - 07.2010
Human Resources Representative/Benefits Administrator
CrossCheck Inc.
07.2005 - 04.2008
Podiatric Medical Assistant
John D. Hollander D.P.M.
11.2001 - 07.2005
Casa Grande High School
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