Kelly Cunniff
Pennsville,NJ
Summary
Personable and organized, with strong ability to manage multiple tasks efficiently. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
28
28
years of professional experience
Work History
Paralegal
State of NJ
01.2005 - Current
- Instructing court customers and litigants on legal and procedural policies and forms to be in compliance with State and Judicial guidelines.
- Point person for escalated issues at customer service window requiring managerial intervention.
- Formulating, negotiating, and settling of complex legal disputes between litigants without the need for trial.
- Training incoming law clerks on negotiation and settlement procedures within State and legal guidelines.
- Explaining office procedures and contractual policies to fellow co-workers and new hirers.
- Reviewing complex legal documents for accuracy and compliance with Judicial mandates.
- Monitor divisional budget and handle division's purchasing needs.
- Prepare yearly inventory and destruction lists for over 30,000 court documents across three counties.
- Prepare monthly record retention lists for various court files.
- Collect, compile, organize and report statistical data to Judges, attorneys, and upper management.
Administrative Assistant
Law Offices of John P. Yetman, Jr.
09.2001 - 01.2005
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Cashier/Bakery Assistant
Acme Markets
08.1997 - 08.2001
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Prepared and baked various items in the bakery department.
- Operated walk in ovens, bread slicers, baking racks, commercial dishwashers and various departmental equipment.
- Disposed of goods that were expired via trash compactor, cardboard baler, or recycling machine.
- Loaded pallets from stockroom to bakery department via hand jack and then unloaded inventory into walk in freezer.
- Took customer's bakery and catering orders and offered suggestions due to customer's needs.
- Decorate cakes and various bakery items for special occasions and holidays.
- Assisted bakery manager with monthly inventory and supply demands.
- Cleaned and sanitized department per company and State policies and standards.
Education
Bachelor of Science - Criminal Justice
Widener University
DelawareAssociate of Applied Science - Respiratory Therapist
Delaware Technical Community College
DelawareSkills
- Strong Customer Service Skills
- Excellent Work Ethic
- Ability to Troubleshoot Complex Problems
- Effective at Multitasking
- Able to Think Critically & Creatively to Get Job Done
- Prioritization of Work Duties and Assignments
- Collaborative Attitude that Fosters Teamwork
- Exceptional Organizational Skills
Timeline
Paralegal
State of NJ
01.2005 - Current
Administrative Assistant
Law Offices of John P. Yetman, Jr.
09.2001 - 01.2005
Cashier/Bakery Assistant
Acme Markets
08.1997 - 08.2001
Bachelor of Science - Criminal Justice
Widener University
Associate of Applied Science - Respiratory Therapist
Delaware Technical Community College
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