Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Cunningham

Summary

Upbeat and adaptable professional with a passion for innovation and collaboration. Strong skills in market research, data analysis, project coordination, and cross-functional teamwork. Committed to driving successful product launches and enhancing user experiences. Award winning operation's assistant.

Overview

8
8
years of professional experience

Work History

Product Development Assistant

IKS / Yonwoo PKG
03.2024 - Current
  • Facilitate the transition of products from concept to production by coordinating with manufacturing teams and addressing potential issues
  • Contribute to successful product launches with meticulous attention to detail and thorough market research
  • Evaluate and improve existing products by conducting competitive analyses and identifying areas for enhancement
  • Conduct prototype testing to identify potential issues early in the development process, allowing for proactive problem-solving before full-scale production began
  • Monitor industry trends and consumer preferences, incorporating insights into new product development initiatives
  • Support marketing efforts with detailed product information, helping create compelling materials that showcased key features and benefits
  • Maintain a deep understanding of market trends and competitor offerings, utilizing this knowledge to inform decisions on product features and specifications
  • Research and evaluate potential new markets and products

Packaging Sales Manager - East Coast

Yonwoo PKG
02.2023 - 03.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique need
  • Built long-lasting client relationships through excellent customer service and consistent followups
  • Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs
  • Attended industry events and conventions to explain sales opportunities
  • Conducted comprehensive market research to identify new opportunities and trends
  • Communicated product quality and market comparisons by creating sales presentations

Operations Assistant

Yonwoo PKG
04.2017 - 02.2023
  • Solved problems timely and effectively, ensuring customer satisfaction
  • Assisted operations manager with planning of routine operations and special projects
  • Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks
  • Collaborated with cross-functional teams to achieve project goals within specified timelines
  • Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions
  • Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one
  • Trained and supervised employees on office policies and procedures

Education

Bachelor of Arts - Interior Design

Kean University
Union, NJ
06.2009

Skills

  • Organizational skills
  • Teaching strategies
  • Problem-solving abilities
  • Teamwork and collaboration
  • Customer service
  • Product positioning strategies
  • Product marketing
  • Microsoft office
  • Market research analysis
  • Emotional intelligence
  • Customer training
  • Small group instruction

Timeline

Product Development Assistant

IKS / Yonwoo PKG
03.2024 - Current

Packaging Sales Manager - East Coast

Yonwoo PKG
02.2023 - 03.2024

Operations Assistant

Yonwoo PKG
04.2017 - 02.2023

Bachelor of Arts - Interior Design

Kean University

Similar Profiles

CREATE PROFILE
Kelly Cunningham