Kelly Curran
San Antonio
Summary
Highly adaptable professional with 29 years of experience in procurement, supply chain management, and administrative support. Strong ability to lift and manage heavy merchandise, proficient in learning and utilizing new technologies, and skilled at thinking quickly to assist customers. Demonstrates excellent attention to detail, initiative, and teamwork, with a focus on delivering outstanding customer experiences. Known for a welcoming attitude, effective communication skills, and flexibility in cross-training to support various store departments.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Assistant Rural Carrier (ARC)
United States Postal Service (USPS)
02.2023 - Current
- Deliver and collect mail and packages along designated rural and suburban routes
- Sort, lift, and push mail, ensuring timely and efficient mail handling
- Provide customer service along the route, answering questions, assisting with package sign-offs, and selling stamps, supplies, and money orders
- Fill in at the post office and provide on-call, part-time support, including weekends and holidays
- Responsible for multiple mail routes, often available on short notice
- Utilize personal vehicle for mail delivery when required
Procurement Technician (Purchase Card Coordinator)
Department of Veterans Affairs
12.2018 - 02.2023
- Administered a Purchase Card Program, enhancing compliance and operational efficiency by developing and evaluating procedural systems
- Facilitated as the primary contact for external communications, resolving issues pertinent to the Purchase Card Program
- Coordinated the resolution of billing discrepancies and disputed transactions as the appointed Dispute Officer
- Conducted daily audits and analysis of program reports, offering guidance on financial and acquisition card regulations and policies
Supply Technician
Leader Communications INC (GSA Contractor)
11.2014 - 12.2018
- Managed procurement inquiries, resolving customer order discrepancies and ensuring precise data entry for transaction accuracy
- Facilitated vendor onboarding, guiding new vendors through government contract acquisition and documentation retrieval from the GSA E-Library
- Maintained service quality, overseeing call statistics, adhering to policies, and providing exceptional customer support, while coordinating logistics for goods and services including processing transactions and handling claims
Shift Supervisor - E-6, Technical Sergeant
United States Air Force
09.2006 - 08.2014
- Managed logistics and supply chain operations for aviation components, facilitating the execution of training and operational missions
- Analyzed aviation maintenance data, interpreting readiness reports and supply chain metrics to uphold mission capability
- Maintained oversight of inventory control for assets valued at over $400 million, optimizing stock levels and monitoring equipment maintenance cycles
- Coordinated training and facility maintenance for a team of 6 Supply Specialists, enforcing best practices in inventory management
Customer Service Supervisor
United States Air Force
08.2005 - 09.2006
- Managed customer service operations, overseeing asset management and maintenance scheduling to support organizational requirements effectively
- Performed quality control reviews and implemented advanced tracking systems to enhance issue resolution, serving as both Automated Data Processing Equipment Custodian and Zero Overpricing Monitor
Basic Expeditionary Airfield Resources Chief
United States Air Force
03.2003 - 08.2005
- Oversaw asset management, maintaining accountability for items valued at $27 million, which sustained operational readiness for essential aircraft and equipment
- Guided and developed a team of 38, improving supply chain operations through training in order management, inventory control, and equipment maintenance
Harvest Falcon Assistant Chief & Specialist
United States Air Force
10.2000 - 03.2003
- Directed maintenance support for aerospace equipment, maintaining operational readiness and adherence to Preventive Maintenance Programs
- Supervised inventory control and data management for valuable assets, improving resource allocation and maintenance efficiency with precise record-keeping and reporting
Maintenance Supply Unit Team Member
United States Air Force
10.1999 - 10.2000
- Facilitated coordination among diverse teams to optimize distribution of aircraft parts and materials, ensuring precise inventory management aligned with strict operational readiness and safety protocols
- Uphold rigorous inventory record-keeping practices to maintain accurate tracking and availability of essential components for mission-critical operations
Requirements Apprentice
United States Air Force
05.1999 - 10.1999
- Analyzed and interpreted complex technical data to determine mission-critical requirements, ensuring adherence to operational standards and strategic objectives
- Coordinated with cross-functional teams to align technical specifications with organizational goals
Equipment Management Apprentice
United States Air Force
12.1997 - 05.1999
- Managed critical inventory systems to maintain precise tracking and accountability of equipment assets, adhering to strict military standards and protocols
- Ensured the integrity and reliability of inventory data through meticulous oversight and regular system updates
Mobility Readiness Support Apprentice
United States Air Force
04.1996 - 12.1997
- Facilitated logistical operations and preparedness tasks, ensuring efficient deployment of personnel and equipment for global response initiatives
- Maintained operational readiness through systematic coordination of resources and response activities
Education
High School Diploma -
Gibbs High School
Saint Petersburg, FL07-1995
Skills
- Logistics Management
- Operations Management
- Administration
- Strategic Planning
- Policies & Procedures
- Staffing
- Training
- Scheduling
- Evaluating
- Supervising
- Ordering
- Cataloging
- Purchasing
- Warehousing
- Shipping
- Receiving
- Supply Management
- Inventory Management
- Storage Management
- Documentation
- Reports
- Communication
- Public Relations
- Interacting Professionally
- Troubleshooting
- Problem Solving
- Conflict Resolution
- Projecting Positive Company Image
- IT Literacy
- Windows 10
- Microsoft Word
- Excel
- Access
- PowerPoint
- Outlook Software
- Team building and leadership
- Package handling
- Data entry
- Stocking and replenishment
- Establish pricing
Certification
- 4/6/10-K & Sit Down All Terrain Forklift
- CPR/AED
- M-16 Weapons
- OSHA
- HazMat
- EPA Regulations
- Bondable: DOD Government Purchase Card (U.S. Air Force)
Timeline
Assistant Rural Carrier (ARC)
United States Postal Service (USPS)
02.2023 - Current
Procurement Technician (Purchase Card Coordinator)
Department of Veterans Affairs
12.2018 - 02.2023
Supply Technician
Leader Communications INC (GSA Contractor)
11.2014 - 12.2018
Shift Supervisor - E-6, Technical Sergeant
United States Air Force
09.2006 - 08.2014
Customer Service Supervisor
United States Air Force
08.2005 - 09.2006
Basic Expeditionary Airfield Resources Chief
United States Air Force
03.2003 - 08.2005
Harvest Falcon Assistant Chief & Specialist
United States Air Force
10.2000 - 03.2003
Maintenance Supply Unit Team Member
United States Air Force
10.1999 - 10.2000
Requirements Apprentice
United States Air Force
05.1999 - 10.1999
Equipment Management Apprentice
United States Air Force
12.1997 - 05.1999
Mobility Readiness Support Apprentice
United States Air Force
04.1996 - 12.1997
High School Diploma -
Gibbs High School
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