Kelly Dacey
Wall
Overview
14
14
years of professional experience
Work History
Building Clerk
Township of Wall
Wall
04.2022 - Current
- Process and issue building permits, ensuring compliance with local building codes, zoning ordinances, and municipal regulations.
- Provide exceptional customer service to residents, contractors, and developers, addressing inquiries about permitting processes, inspection schedules, and code requirements.
- Maintain accurate records of permit applications, inspection reports, and certificates of occupancy using specialized software (e.g., Mitchell Humphries, Spatial Data Logic) and municipal databases.
- Coordinate inspection schedules between building inspectors, contractors, and property owners, ensuring timely communication of results and permit statuses.
- Calculate and collect permit fees, managing financial transactions and preparing reports for department supervisors.
- Support administrative functions, including data entry, filing, preparing correspondence, and assisting with zoning or planning board meeting materials.
- Demonstrate strong organizational skills, managing multiple tasks and prioritizing workloads to meet deadlines in a fast-paced municipal environment.
- Collaborate with building officials and other departments to ensure accurate documentation and adherence to regulatory standards.
- Fulfill a large volume of OPRA requests on a weekly basis.
Sales and Customer Service Associate
Carter & Cavero, Olive Oil Imports, LLC
Red Bank
11.2014 - 04.2020
- Managed multiple store locations.
- Assisted customers with selections while providing knowledge on several olive oil and balsamic vinegar products.
- Completed all sales and computer transactions using Clover POS system.
- Responsible for managing inventory.
- Fulfilled all online and in store shipping orders and inquiries.
- Coordinated and fulfilled all unique favor orders for private parties, weddings and special occasions along with providing a high level of customer service.
Administrative Assistant
Renova Environmental, LLC
Ocean Township
10.2011 - 12.2013
- Maintained paperless office filing system. Including deposits, bills, receipts, insurance documentation, DEP correspondence and all managers' personal correspondence.
- Corresponded with Field Technicians and Project Coordinators to reconcile and apply bills and receipts to correct client project.
- Responded to all new incoming client calls and website inquiries for entry into Quickbase data base.
- Drafted all client proposals using Quickbase merge. Regularly pursued all client leads.
- Maintained changes to client projects using Quickbase CRM.
- Drafted and submitted all municipal permits with regular follow up on application status.
- Communicated with field technicians to gather all client project documentation in order to submit township permit closure letters.
- Obtained all client insurance information and submitted claim letters to various insurance companies.
- Obtained multiple quotes for materials and services for several projects.
- Maintained all client project photos.
- Maintained office inventory on regular basis.
- Performed various administrative tasks for Renova President upon request.
Education
B.S. - Business, Management
Rutgers, The State University of New Jersey
Newark, NJSkills
- Customer success and support
- Call center operations
- Database administration
- Employee engagement strategies
- ADP Vantage expertise
- Customer relationship management
- Microsoft Office proficiency
- Point of sale systems
- Quickbase utilization
- SaaS solutions
Timeline
Building Clerk
Township of Wall
04.2022 - Current
Sales and Customer Service Associate
Carter & Cavero, Olive Oil Imports, LLC
11.2014 - 04.2020
Administrative Assistant
Renova Environmental, LLC
10.2011 - 12.2013
B.S. - Business, Management
Rutgers, The State University of New Jersey