Kelly Dailey
Aliso Viejo,CA
Summary
Dynamic Human Resources Manager with a proven track record at Sysco Newport Meat Southern California, excelling in employee relations and HR policy implementation. Enhanced employee satisfaction through effective communication strategies and reduced turnover by developing a comprehensive onboarding program. Proficient in Workday and adept at fostering a positive workplace culture.
Overview
26
26
years of professional experience
Work History
Human Resources Manager/HR Generalist
Sysco Newport Meat Southern California
11.1999 - 09.2025
- Managed employee relations issues, fostering a positive work environment through conflict resolution.
- Led initiatives for benefits administration, ensuring accurate information dissemination to employees.
- Coordinated compliance with labor laws and regulations, maintaining organizational standards and practices.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Provided guidance to managers and employees on talent management, payroll, FMLA, Worker'sCompensation and benefits.
- Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
- Enhanced employee satisfaction by implementing effective communication strategies and open-door policies.
- Coordinated company-wide events such as town hall meetings, wellness activities and volunteer events, boosting employee morale and fostering a sense of community within the organization.
- Conducted confidential investigations of discrimination, harassment and workplace violence.
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance.
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Implemented and supervised orientation procedures for new hires.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Administered benefits programs effectively, ensuring accurate enrollment and timely processing of claims for employees.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
- Met with staff to resolve difficult situations related to performance and conflict management.
- Processed unemployment claims and acted as company representative at unemployment hearings.
- Explained and administered medical insurance, disability and flexible spending accounts.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
- Improved organizational culture and morale through the implementation of employee engagement initiatives.
- Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
- Reduced employee turnover by creating a comprehensive onboarding program for new hires.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Administered employee benefits programs and assisted with open enrollment.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and monitored employee recognition programs.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Worked alongside global business leader to deploy new training strategies.
- Coordinated implementation of people-related services, policies and programs through departmental staff.
Education
Bachelor of Science - Hotel And Restaurant Management
California Polytechnic State University
Pomona, CASkills
- HR policies and procedures
- Employee relations
- Microsoft Office proficiency
- Workday
Timeline
Human Resources Manager/HR Generalist
Sysco Newport Meat Southern California
11.1999 - 09.2025
Bachelor of Science - Hotel And Restaurant Management
California Polytechnic State University