
Dynamic professional with extensive office management experience at the Health Department of Northwest Michigan. Proven ability to mentor and train staff while delivering excellent customer service. Skilled in utilizing various computer programs including Department of Health and Human Services to enhance operational efficiency and foster trustful relationships with clients. Dedicated to public health and effective problem-solving.
Prioritize workload
Autonomous remote work
Excel spreadsheet reports
Work within many computer databases
Maintain reports and reconciliation
Permitting cattle movement
Create premises information
Responsible for office and field supplies
First point of contact for customers, external entities, internal staff, and specific agency needs
Supports all divisions with administrative and clerical requests
Trains, mentors, and delegates tasks to Administrative Assistants
Reviews, proofs, and edits required documents prior to issuance for all outgoing permits and correspondences
Composes or answers letters requiring the application of laws, rules, and regulations for specific circumstances
Prepares letters, emails, memorandums, reports, special programs and procedures based on administrative activities
Maintains paper, electronic, program specific files
Manages accounting services by receiving payments, data, and prepares deposit summaries for all divisions within office
Demonstrates effectiveness and proficiency in multiple agency and state computer programs
Order office, clerical, clinical, medical, and vaccine supplies while monitoring needs
Word closely within medical practices to assist, advise, and train vaccine programs
Works autonomously in all programs to complete jobs, projects, and deadlines
Form and display ability to cultivate trustful relations with clients in confidential and compromising settings
Acts as a trainer, mentor, and advisor for Public Health Technicians I
Assist clients in overcoming barriers to service and provide possible alternatives alternative modifications
Appropriately correspond with patrons, partnering agencies, stakeholders, and contractors
Participate in meetings, interview to support and explain reasoning for decisions