KELLY DANNER
Tampa,FL
Summary
Highly skilled and goal-driven Area Director of Nursing with 15+ years of experience in spearheading accountability for patient care services, driving operations management, and implementing innovative strategies. Adept at conducting process improvements, ensuring regulatory compliance, and coordinating with executive administration. Strong track record of successfully delivering key points of information to a diverse audience to help participants obtain the knowledge and skills they need to succeed.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Clinical Operations Strategy Lead/Area Director of Nursing
Centerwell Home Healthcare
Tampa, FL
12.2023 - 08.2024
- Position eliminated 8/2024 due to a company-wide reduction in workforce.
- Responsible for creating and implementing processes and programs to ensure that the staff and branches in emerging markets are fully prepared for successful operations.
- Accountable to implement and carry out the home care programs and initiatives set forth by the company.
- Collaborated concurrently with training, human resources, executive leadership, staff, and finance to secure needed resources and established/verified key performance indicators to ensure readiness.
- Exercised independent judgment and decision making on complex issues regarding job duties and related tasks, and worked under minimal supervision, using independent judgment requiring analysis of variable factors, and determined the best course of action.
- Implemented education and facilitation of successful orientation plans for new associates.
- Developed and implemented strategies to enhance operational efficiencies in the area.
- Analyzed data from customer surveys and identified opportunities for improvements in service quality.
- Established training programs for staff members to improve patient relations and overall performance.
- Provided technical assistance when needed for employees working on complex tasks or projects.
- Maintained a strong leadership team by developing new supervisors from within and motivating success.
Branch Director
HCA Florida Healthcare at Home
Tampa, FL
10.2019 - 11.2023
- Branch closed in October 2023 due to company-wide consolidation of multiple branches.
- Accountable for performance through the supervision of the overall operations of the agency, general management, fiscal planning/operations, budgeting, and accounting system management.
- Increased efficiency and drove branch revenue by optimizing daily operations.
- Reviewed financial reports to monitor budget adherence and expenditure levels.
- Prepared monthly progress reports outlining successes, challenges, and future plans.
- Implemented and administered the agency's philosophy, goals, and policies, as well as directed and delegated the management of professional and ancillary services.
- Responsible for planning, organizing, directing, and evaluating operations to ensure the provision of adequate and appropriate care and services.
- Resolved customer complaints promptly by investigating issues thoroughly and taking corrective action.
- Directed, coordinated, and participated in business development activities to achieve agency goals.
- Responsible for recruiting, employing, directing, and retaining qualified personnel.
- Directed and monitored performance improvement activities associated with the Continuous Quality Improvement Program.
- Ensured staff development via activities including orientation, in-service education, continuing education, competency evaluation, and performance evaluations.
- Conducted regular performance reviews for staff, providing feedback and guidance on areas of improvement.
Area Vice President of Clinical Practice
Amedisys Home Health
Tampa, FL
12.2017 - 10.2019
- Served as a key executive for the home care organization, as the area leader of 16 branches within the Florida region.
- Created monthly reports summarizing regional progress against established goals and objectives.
- Implemented best practices throughout the region in order to standardize operations and increase efficiency.
- Driver of clinical distinction through oversight of branch leadership to analyze trends in clinical and operational efficiencies and development of corrective action plans to improve performance.
- Collaborated with branch leadership to drive improvement of clinical aspects of documentation requirements and the reimbursement process.
- Expert resource to the branches and region leadership regarding Medicare conditions of participation, company policy, and Medicare management.
- Assisted with recruitment, interviewing, hiring, and evaluation of the leadership and clinical staff throughout the territory.
- Collaborated with the marketing team on promotional campaigns targeted at specific markets within the region.
- Partnered with all members of the medical community to promote home care services.
Director of Clinical Services
Nurse on Call by Brookdale
Tampa, FL
05.2017 - 12.2017
- Responsible for clinical oversight and direction of home health clinical services to ensure the highest clinical-operational efficiency and delivery of optimal patient care.
- Supervised the clinical team, maintenance of patient records, stats, and reports to ensure patient care was managed appropriately.
- Drove attainment of optimal outcomes through case management focused on appropriate treatment, clinical quality assurance and service utilization.
- Monitored quality assurance initiatives in order to improve patient outcomes.
- Analyzed data from reports related to clinical services, including patient satisfaction surveys.
- Provided staff education on current trends in clinical practice.
Clinical Educator, Mentor
Amedisys Home Health
Tampa, FL
11.2010 - 05.2017
- Position eliminated 4/2017 due to a company-wide reduction in workforce.
- Turned around high-risk compliance, regulatory, and denial issues by designing and implementing clinical education webinars to ensure the success of new and current employees.
- Created training programs, including but not limited to policies and procedures, documentation compliance, regulatory requirements, standards of clinical practice, electronic charting, quality OASIS documentation, and patient education.
- Developed, implemented, and evaluated training programs to ensure staff are meeting the standards of quality and safety in patient care.
- Evaluated and monitored student progress to promote positive learning outcomes.
- Successfully mentored graduate nurses to promote a positive transition from the LPN role to the registered nurse role within the company.
- Developed and implemented a successful preceptor training program to ensure continuous support and resources for the patient care team.
- Facilitated performance improvement activities, including but not limited to diagnosis coding, utilization review, adverse events, and outcome measures.
- Analyzed performance data and identified trends to optimize compliance and educational strategies.
- Served as a mentor and coach to managers and staff to drive continuous improvement.
- Acted as a role model, demonstrating professionalism, ethical behavior, and a positive attitude in all interactions.
Director of Operations
Amedisys Home Health
Tampa, FL
08.2007 - 11.2010
Clinical Manager
Amedisys Home Health
Tampa, FL
09.2002 - 08.2007
Registered Nurse - Clinical Research Coordinator
Tampa General Hospital
Tampa, FL
01.1996 - 01.2003
Registered Nurse Case Manager/ Clinical Manager
Amedisys Home Health
Tampa, FL
01.2002 - 09.2002
Education
Master of Science - Nursing - Executive Leadership
University of West Florida
Pensacola, FLBachelor of Science - Nursing
University of South Florida
Tampa, FLAssociate of Science - Nursing
Hillsborough Community College
Tampa, FLSkills
- Leadership
- Operational Efficiency and Excellence
- Financial Operations
- Driver of Growth
- Continuous Quality/Performance Improvement
- Clinical Distinction
- Compliance
Certification
- Compact RN License
- CPR/BLS Certification
Timeline
Clinical Operations Strategy Lead/Area Director of Nursing
Centerwell Home Healthcare
12.2023 - 08.2024
Branch Director
HCA Florida Healthcare at Home
10.2019 - 11.2023
Area Vice President of Clinical Practice
Amedisys Home Health
12.2017 - 10.2019
Director of Clinical Services
Nurse on Call by Brookdale
05.2017 - 12.2017
Clinical Educator, Mentor
Amedisys Home Health
11.2010 - 05.2017
Director of Operations
Amedisys Home Health
08.2007 - 11.2010
Clinical Manager
Amedisys Home Health
09.2002 - 08.2007
Registered Nurse Case Manager/ Clinical Manager
Amedisys Home Health
01.2002 - 09.2002
Registered Nurse - Clinical Research Coordinator
Tampa General Hospital
01.1996 - 01.2003
Master of Science - Nursing - Executive Leadership
University of West Florida
Bachelor of Science - Nursing
University of South Florida
Associate of Science - Nursing
Hillsborough Community College
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