KELLY DANOS
BENTON,LA
Summary
Accomplished Regional Operations Manager at NOV PORTABLE POWER, adept in operational efficiency and fostering excellent interpersonal relationships. Spearheaded initiatives that significantly enhanced regional performance and customer satisfaction, leveraging skills in expense tracking and staff development. Proven track record in driving revenue growth and implementing cost-saving strategies, achieving top-tier results.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
NOV PORTABLE POWER
02.2024 - Current
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Interacted well with customers to build connections and nurture relationships.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Maintained high safety standards throughout the region, minimizing accidents and incidents.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Traveled to locations monthly to manage branches and perform reviews of individual managers and employees.
Branch Manger
NOV PORTABLE POWER
06.2015 - 02.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Maintained friendly and professional customer interactions.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Developed strategic plans for day-to-day financial operations.
Lead Technician
NOV PORTABLE POWER
10.2012 - 06.2016
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
Owner
Danos Carpentry
03.1997 - 10.2012
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
High School Diploma -
South Lafourche High School
Cut Off, LA05.1994
No Degree - Welding
South Lafourche Vocational
Cut Off, LASkills
- Operational efficiency
- Excellent interpersonal skills
- Warehouse management
- Staffing oversight
- Maintenance scheduling
- Facility management
- Inventory monitoring
- Expense tracking
- Cost reduction
Accomplishments
- Achieved financial plans by closely monitoring cost and revenue with accuracy and efficiency.
- Collaborated with team members to effectively develop standard operating procedures.
Certification
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
- Louisiana Driver's License
Languages
English
Timeline
Regional Operations Manager
NOV PORTABLE POWER
02.2024 - Current
Branch Manger
NOV PORTABLE POWER
06.2015 - 02.2024
Lead Technician
NOV PORTABLE POWER
10.2012 - 06.2016
Owner
Danos Carpentry
03.1997 - 10.2012
- OSHA Certified
- CPR/AED Certification
- First Aid Certification
- Forklift Certification
- Louisiana Driver's License
High School Diploma -
South Lafourche High School
No Degree - Welding
South Lafourche Vocational
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