Kelly Davis
North Prince George,VA
Summary
Seasoned Entrepreneur with a solid background in business management, operational planning and revenue generation. Hardworking, dedicated and resourceful leader with over nine years in Residential Cleaning. Highly organized and detail-oriented with great multitasking and task prioritization skills. Ready to leverage experience and drive to pursue administrative professional challenges.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Cardinal Golf Course, MWR
02.2023 - Current
- Manages expense reports for leadership, ensuring accurate documentation of spending for auditing purposes.
- Streamline invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Distributes business correspondence, documents, and messages to staff members.
- Answers phone lines, directing calls to appropriate personnel.
- Serves as liaison between departments, fostering open lines of communication to support collaborative problem-solving efforts.
- Provides exceptional customer service by promptly addressing inquiries from clients, vendors, or internal staff members via phone or email correspondence.
- Contributes to a positive work environment by offering friendly assistance to colleagues when needed, promoting teamwork within the office setting.
Hotel Desk Clerk/ Marina Recreation Assistant
Destin Army Recreation, MWR
01.2023 - 01.2023
- Coordinated room reservations and confirmed the details of stay.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Handled financial transactions proficiently, balancing cash drawers at the end of each shift.
- Maintained recreational inventory and ordered supplies to keep facility resources readily available.
- Identified repair needs and major maintenance concerns, created work orders and escalated issues to management.
- Scheduled events in recreation facilities and monitored facility conditions.
- Prepared reports for management regarding status and progress of recreational activities.
Self Employed Residential Cleaner
KMR Cleaning
01.2015 - 01.2023
- Launched and managed successful residential cleaning service daily operations.
- Continuously expanded knowledge of best practices in residential cleaning through ongoing professional development and industry research.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Coordinated schedules effectively between clientele, identifying any existing issues, concerns, or damage before signing service contract.
- Developed customized cleaning plans tailored specifically to each client's unique needs.
- Provided specialized deep-cleaning services upon request to restore heavily soiled areas.
- Established key relationships with customers, negotiating favorable terms on contracts for supplies and services as needed.
Correction Officer
Florida Department of Corrections
01.2020 - 01.2021
- Ensured accurate record-keeping by diligently, documenting incidents, security checks, and daily activities.
- Enforced rules and regulations governing facility security, inmate conduct, and inmate accountability.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Prevented contraband introduction through thorough cell searches and visitor screenings.
- Developed a reputation for professionalism and integrity, serving as a role model for fellow officers in the performance of daily duties and adherence to ethical standards.
Stocker/Janitor
La Main Industries
01.2019 - 01.2021
- Maintained cleanliness of restrooms by periodic cleaning commissary and properly sanitizing walls, floors and toilets.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Held accountable for arranging pallets of merchandise for appropriate stocking
- Unloaded, sorted and stocked merchandise according to store layout and hourly quota.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted with Defense Commissary Agency (DECA) QA to ensure inspections were performed within standards.
NDE Assistant
Contract
01.2017 - 01.2019
- Participated in safety audits to maintain a hazard-free work environment, promoting employee wellbeing and regulatory compliance.
- Selected, calibrated, or operated equipment used in non-destructive testing of products or materials.
- Collaborated with the level 2 technician to prepare reports on non-destructive testing results.
- Assisted in expediting project timelines by preparing test specimens for NDT methods such as radiography, ultrasonics, and magnetic particle testing.
- Performed liquid dye penetrant tests on piping and vessels to inspect for discontinuities and cracks.
Operations Assistant
Snap-on Tools
01.2013 - 01.2015
- Performed assembly, preventive maintenance, and repairs on various hand tools.
- Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.
- Developed strong relationships with consumers through timely delivery of goods.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Education
Professional Certification - Phlebotomy
Emerald Coast Technical College
Defuniak Springs, FL02.2023
Professional Certification - Non-Destructive Testing
Birring NDE Center
Webster, TX01.2022
GED -
Northwest Florida State College
Niceville, FL01.2018
Professional Certification - Automotive Technology
ATI Technical Institute
Oakland Park, FL01.2017
Skills
- Invoice Processing
- Administrative Support
- Accounting Familiarity
- Expense Reporting
- Records Management
- MS Office
- Inventory Management
- Policy and Procedure Adherence
- Attention to Detail
- Customer Support
- Vendor Relations
- Multitasking Capabilities
Timeline
Administrative Assistant
Cardinal Golf Course, MWR
02.2023 - Current
Hotel Desk Clerk/ Marina Recreation Assistant
Destin Army Recreation, MWR
01.2023 - 01.2023
Correction Officer
Florida Department of Corrections
01.2020 - 01.2021
Stocker/Janitor
La Main Industries
01.2019 - 01.2021
NDE Assistant
Contract
01.2017 - 01.2019
Self Employed Residential Cleaner
KMR Cleaning
01.2015 - 01.2023
Operations Assistant
Snap-on Tools
01.2013 - 01.2015
Professional Certification - Phlebotomy
Emerald Coast Technical College
Professional Certification - Non-Destructive Testing
Birring NDE Center
GED -
Northwest Florida State College
Professional Certification - Automotive Technology
ATI Technical Institute
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