Kelly Davis
Douglasville,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Merchandiser
Driveline Retail Services
Coppell, TX
07.2019 - 07.2021
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Organized displays according to company standards and specifications.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Assisted customers with locating desired items within store locations.
- Provided feedback from customers regarding product selection, display, and pricing.
- Maintained a clean and organized work environment at all times.
- Set up attractive window displays that encouraged customers to enter the store.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Provided training and support for new staff members in regards to merchandising operations.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Built product displays and placed appropriate signage for merchandise.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Cleaned and organized display cases, shelves and aisles.
- Placed prices and descriptive signage to enhance displays and promote items.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Built effective partner store relationships to improve customer satisfaction.
Merchandiser
Footprint solutions
Lisle, IL`
02.2020 - 03.2021
- Organized displays according to company standards and specifications.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Assisted customers with locating desired items within store locations.
- Maintained a clean and organized work environment at all times.
- Performed regular price checks on select items throughout the store location.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Generated reports detailing current stock levels, sales figures, markdown information.
- Established processes for tracking damaged goods returns from retail outlets.
- Provided training and support for new staff members in regards to merchandising operations.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Monitored stock to maintain sufficient quantity of featured product.
- Built product displays and placed appropriate signage for merchandise.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Displayed appropriate signage for products and sales promotions.
- Scanned shelves and product cases for expired stock to discard outdated items.
- Printed labels and tags for for-sale merchandise.
- Communicated and coordinated planogram execution with store management.
- Provided feedback from customers regarding product selection, display, and pricing.
- Built effective partner store relationships to improve customer satisfaction.
- Cleaned and organized display cases, shelves and aisles.
Office Manager
Transtate Travel
Doraville, GA
05.2016 - 12.2016
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Processed payroll accurately ensuring all employees were paid on time.
- Ensured compliance with applicable laws regarding employment practices.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Commercial Parts Professional
Advance Auto Parts
Douglasville, GA
09.2004 - 08.2010
- Maintained and updated a database of parts inventory.
- Ensured orders were placed in a timely manner to meet customer needs.
- Conducted research on product specifications, pricing, and availability.
- Resolved customer complaints regarding part selection or order accuracy.
- Provided technical support to customers with inquiries about parts and services.
- Coordinated delivery schedules for parts orders with logistics department.
- Generated reports summarizing inventory levels, sales trends, and purchasing activity.
- Analyzed sales data to identify opportunities for growth in specific markets.
- Assisted in the development of training materials related to commercial parts operations.
- Prepared quotes for potential clients based on their part requirements.
- Developed processes for tracking warranty claims and returns from customers.
- Managed budgeting process for purchasing new equipment or expanding existing facilities.
- Performed scheduled inventory audits per to verify accuracy and product availability.
- Controlled daily parts program activities to improve sales and inventory management.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Managed employee schedules and daily assignments.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Increased productivity, effectively managing 5 employees and crew while coordinating dispatching activities and daily ordering processes.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Located and labeled parts to maintain organized inventory of stock.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Used POS systems to receive payment or obtain credit authorization.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Networked to build client base and promote products to new and existing clients.
- Read catalogs, microfiche viewers or computer displays to determine replacement part stock numbers and prices.
- Taught and trained new sales personnel on customer service and sales techniques.
- Negotiated and closed deals with minimal oversight.
- Ordered or purchased supplies to maintain optimum inventory.
- Wrote and recorded orders for merchandise or entered orders into computers.
- Collaborated with other members of sales team to reach targets.
Education
Some College (No Degree) -
Middle GA Technical College
Warner Robins, GASkills
- Staff Supervision
- Merchandise Selection
- Stockroom Organization
- Retail display setup
- Analytical Thinking
- Relationship Building
- Documentation And Reporting
- Effective Communication
- Time management abilities
- Team Leadership
- Continuous Improvement
- Decision-Making
- Task Prioritization
- Resourcefulness
- Program coordination
- Adaptability and Flexibility
- Data Collection
Timeline
Merchandiser
Footprint solutions
02.2020 - 03.2021
Merchandiser
Driveline Retail Services
07.2019 - 07.2021
Office Manager
Transtate Travel
05.2016 - 12.2016
Commercial Parts Professional
Advance Auto Parts
09.2004 - 08.2010
Some College (No Degree) -
Middle GA Technical College
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