Kelly Debelak

Loss Assignment consists of claims coming into different business orgs and we get them assigned to adjusters. There are may tasks will in loss assignment. You learn assigments for different products, once you become a SME(subject matter expert) you can assist with teaching new hires and managers. Assisting with questions or problems that need solved.

I was moved here for a year as an interim position....we learned how to file National Salvage files ...what to look for and what we eeded to do for missing info....This was a loan in position as my position in CAIP was being downsized.

I worked in several areas of claims, when I moved in 2009 I was a Processor of paper claims for Caip. I had to set up claim from paper and call out for any info that may have been missing on the application for the claim. I learned alot and made mistakes. I learned how to be a team player early on and to take feedback as a positive and not a negative. I also had to learn to communicate effectively with customers and peers.

• Entered client details and notes into system for interdepartmental access and review.
• Listened to customers and helped make policy changes
• Advised customers of payment amounts , coverages and any changes to policy