Summary
Overview
Work History
Skills
References
Timeline
Generic

Kelly Dicks

Crosby,TX

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

34
34
years of professional experience

Work History

Office Administrative

Coldwell Banker Southern Homes
Crosby, TX
06.2009 - 12.2023
  • Performed administrative duties such as photocopying, faxing documents and mailing packages.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Scheduled appointments, meetings and events for management staff.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Set up new hire paperwork according to company standards.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.

Secretary

Suburban Northeast Realtors
Crosby, Texas
05.1997 - 06.2009
  • Provided administrative support to the Office Manager and other staff members.
  • Sent and distributed mail and parcels.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.

Bakery Clerk

Kroger
Crosby, Texas
02.1990 - 05.1996
  • Stocked shelves with freshly made items throughout the day ensuring a full selection at all times.
  • Answered store and merchandise questions and led customers to wanted items.
  • Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
  • Computed purchases and received and processed cash or credit payment.
  • Checked expiration dates on all food items to ensure freshness of products being sold.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Arranged baked goods in attractive displays inside bakery cases to increase sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Provided excellent customer service by promptly addressing complaints or concerns about product quality or availability.
  • Assisted bakery manager with coordinating product ordering, receiving, and stocking.
  • Provided excellent customer service to foster satisfaction and loyalty.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.

Skills

  • Database Entry
  • Event Planning
  • Database Administration
  • Supply Inventory
  • Office Supply Management
  • Meeting Planning
  • File Management
  • Scheduling Appointments
  • Verbal Communication
  • Document Scanning
  • Document Preparation
  • File Organization
  • Scanning and Copying
  • Telephone Reception

References

References available upon request.

Timeline

Office Administrative

Coldwell Banker Southern Homes
06.2009 - 12.2023

Secretary

Suburban Northeast Realtors
05.1997 - 06.2009

Bakery Clerk

Kroger
02.1990 - 05.1996

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Kelly Dicks