Kelly Dinh
Mimi Nail Spa
Pearland,TX
1
Language
Detail-oriented receptionist skilled in managing appointment scheduling and creating a welcoming atmosphere. Committed to enhancing client experiences through effective communication and organizational skills.
Work History
Receptionist
2 Months- Greeted clients warmly, ensuring a welcoming atmosphere at reception.
- Handled client inquiries efficiently, providing information on services and promotions.
- Managed appointment scheduling, optimizing daily workflow for staff and clients.
- Maintained cleanliness and organization of front desk area to enhance client experience.
- Assisted in processing payments and managing cash register operations accurately.
- Collaborated with technicians to coordinate service times based on client needs.
- Developed familiarity with booking software to streamline appointment management processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Bachelor of Science - Biology
Skills
Time management
Customer service
Telephone skills
Organizational skills
Time management
Customer service
CNA certification
Languages
Vietnamese
Native or Bilingual
Timeline
Receptionist
Mimi Nail Spa
06.2026 - CurrentRead More
University of Houston Clear Lake
Bachelor of Science from Biology
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