Summary
Overview
Work History
Skills
Additional Information
References
Timeline
Generic

Kelly Dodd

Health Care
Redding,CA

Summary

Am seeking a full time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Am a detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Want to continue with passion of working with seniors and making a difference in their lives.

Overview

25
25
years of professional experience

Work History

Social Services Director

Redding Post Acute
05.2018 - 11.2023
  • Resident and family case management.
  • Discharge planning, set up home health services with equipment needed for a safe discharge.
  • Set up and run care conferences.
  • Add documentation to PCC as needed.
  • Care planning.
  • Work with IDT for plan of care.
  • Work with residents and families to fill out Medi-Cal applications.
  • Conflict resolution with residents and families.
  • Schedule and follow all services for Dental, Vision, Podiatry, and Hearing appointments.
  • State Surveys.
  • Work with the Ombudsman as needed.
  • Follow up on all needs of all the residents.
  • Developed and maintained strong community partnerships, resulting in increased access to resources for clients.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Director of Environmental Services

Radiant Senior Living
01.2013 - 02.2017
  • .Regional oversight of 17 campuses which included Assisted Living, Long Term Care, Memory Care, and Skilled in 4 states.
  • Team Members - Hired, trained, provided on-going education, retention of staff, and discipline as needed.
  • Policy and Procedures - Analyzed, edited, and enforced.
  • Budgeting - Collaborated, developed, implemented, and monitored.
  • Capital Expenditures & Remodel - Researched need, developed, implemented, and managed.
  • Requisition Management - Approval, processing, and data entry.
  • TELS - Implemented and monitored a maintenance program company wide.
  • Energy Savings Program - Researched, implemented, and managed for cost reduction.
  • Vendors - Obtained new and monitored existing for the improvement of goods, services, and pricing.
  • Fire Life Safety, OSHA, State Surveys, Elevator Inspections – Oversight, guidance to teams and compliance.
  • Conducted 5 Star Standard audits to ensure that customer satisfaction was always in compliance.
  • Customer relations with all residents and family members.

Facilities Manager

Laurelhurst Village RSL
10.1998 - 12.2013
  • Managed a team of twenty employees in the maintenance, laundry, housekeeping, and floor care department.
  • Oversight of 3 buildings, 250 beds on a 7-acre campus consisting of Assisted Living, Long Term Care and Skilled Nursing.
  • Team Members - Hired, trained, provided on-going education, retention, and discipline.
  • Policy and Procedures - Analyzed, edited, and enforced.
  • Budgeting - Collaborated, developed, and monitored once approved.
  • Capital Expenditures & Remodel - Researched need, developed, implemented, and managed once approved.
  • Requisition Management - Approval, processing, and data entry.
  • Energy Savings Program - Researched, implemented, and managed for cost reduction.
  • Vendors - Obtained new and monitored existing for the improvement of goods, services, and pricing.
  • Fire Life Safety, OSHA, and State Surveys.
  • Elevator Inspections - Oversight, guidance to teams and compliance.
  • Units - Ensured units were always rent ready.
  • Worked with all department heads and marketing to meet the needs of the Community and customers.
  • Conducted 5 Star Standard audits to ensure that customer satisfaction was always in compliance.
  • Built customer relations with all residents and family members.

Skills

  • Microsoft Office (10 years)
  • TELS (10 years)
  • Case management in SNF
  • Discharge planning
  • Working with people with disabilities
  • Setting up home health care
  • Setting up new equipment on discharge
  • Medical terminology
  • Customer service
  • Research
  • Leadership
  • Team management
  • Budgeting
  • Social Work

Additional Information

Started my career in Health Care in a Not-for-profit setting. Acquired Assisted Living Certificate when living and working in Portland, OR. (It has expired.)

References

  • Robin Nueva, 1-(503)-884-5233
  • Diana Rhodes, 1-(503)-758-2994
  • Renee Rugado, 1-(971)-361-1809

Timeline

Social Services Director

Redding Post Acute
05.2018 - 11.2023

Director of Environmental Services

Radiant Senior Living
01.2013 - 02.2017

Facilities Manager

Laurelhurst Village RSL
10.1998 - 12.2013

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Kelly DoddHealth Care