Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Dodson

Florissant,MO

Summary

Detail-oriented professional employee with a high degree of accuracy and problem solving skills. A team player with a positive attitude and a willingness to take on added responsibilities and open to change.

Overview

26
26
years of professional experience

Work History

Cash Reconciliation Representitive

SSM Health
12.2023 - Current

Works with the Finance Department to ensure general leger entries, correcting entries and other cash reconciliation steps performed are performed correctly and processed timely.


Retrieves bank deposit information on a daily basis for St Louis, MID MO, Southern IL and Oklahoma regions. Forwards it to the batching/posting departments for them to process and post payments.


Follows defined cash reconciliation processes, including balancing the daily bank deposits against what has been processed in the Epic professional billing system for Insurance and patient payments. This is done for St Louis, MID MO, Southern IL and Oklahoma regions.


Reviews Epic, OnBase and other systems to obtain required deposit information for balancing 26 doctor office locations plus 4 Express Cliinic locations. Communicates with these locations to ensure patient payments are posted correctly and identify issues related to patient payments.


Identifies process improvement opportunities and participates in improvement plans.


Works on special projects as needed.


May review work of others.


Performs other duties as assigned.


Cash Reconciliation Representitive

Optum
02.2021 - 12.2023

Works with the Finance Department to ensure general leger entries, correcting entries and other cash reconciliation steps performed are performed correctly and processed timely.


Retrieves bank deposit information on a daily basis for St Louis, MID MO, Southern IL and Oklahoma regions. Forwards it to the batching/posting departments for them to process and post payments.


Follows defined cash reconciliation processes, including balancing the daily bank deposits against what has been processed in the Epic professional billing system for Insurance and patient payments. This is done for St Louis, MID MO, Southern IL and Oklahoma regions.


Reviews Epic, OnBase and other systems to obtain required deposit information for balancing 26 doctor office locations plus 4 Express Cliinic locations. Communicates with these locations to ensure patient payments are posted correctly and identify issues related to patient payments.


Identifies process improvement opportunities and participates in improvement plans.


Works on special projects as needed.


May review work of others.


Performs other duties as assigned.

Cash Reconciliation Specialist

SSM Health
01.2018 - 01.2021

Works with the Finance Department to ensure general leger entries, correcting entries and other cash reconciliation steps performed are performed correctly and processed timely.


Retrieves bank deposit information on a daily basis for St Louis, MID MO, Southern IL and Oklahoma regions. Forwards it to the batching/posting departments for them to process and post payments.


Follows defined cash reconciliation processes, including balancing the daily bank deposits against what has been processed in the Epic professional billing system for Insurance and patient payments. This is done for St Louis, MID MO, Southern IL regions.


Reviews Epic, OnBase and other systems to obtain required deposit information for balancing 26 doctor office locations plus 4 Express Cliinic locations. Communicates with these locations to ensure patient payments are posted correctly and identify issues related to patient payments.


Works return (NSF, No Account, ETC) checks. Sending letters to the patient and putting charges on accounts.


Identifies process improvement opportunities and participates in improvement plans.


Works on special projects as needed.


May review work of others.


Performs other duties as assigned.

Patient Account Representative

SSM Health
08.2008 - 12.2017

Works with the Finance Department to ensure general leger entries, correcting entries and other cash reconciliation steps performed are performed correctly and processed timely.


Retrieves bank deposit information on a daily basis for St Louis, MID MO, Southern IL regions. Forwards it to the batching/posting departments for them to process and post payments.


Follows defined cash reconciliation processes, including balancing the daily bank deposits against what has been processed in the Epic professional billing system for Insurance and patient payments. This was done for St Louis, MID MO and Southern IL regions.


Reviews Epic, OnBase and other systems to obtain required deposit information for balancing 26 doctor office locations plus 27 Express Cliinic locations. Communicates with these locations to ensure patient payments are posted correctly and identify issues related to patient payments.


Identifies process improvement opportunities and participates in improvement plans.


Works on special projects as needed.


May review work of others.


Performs other duties as assigned.

Patient Account Representative

SSM Health
05.2003 - 07.2008

Works with the Finance Department to ensure general leger entries, correcting entries and other cash reconciliation steps performed are performed correctly and processed timely. For St Charles Medical Group, DePaul Medical Group, Cancer Care and Neurosciences.


Prepares/batches Commerce bank lockbox insurance/patient payments for the posting department. Prepares manual insurance/patient live checks for deposit and posting department.


Follows defined cash reconciliation processes, including balancing the daily bank deposits against what has been processed in the Epic professional billing system for Insurance and patient payments. This is done for St Charles Medical Group, DePaul Medical Group, Cancer Care and Neurosciences.


Reviews Epic, OnBase and other systems to obtain required deposit information for balancing 15 doctor office locations. Communicates with these locations to ensure patient payments are posted correctly and identify issues related to patient payments.


Identifies process improvement opportunities and participates in improvement plans.


Works on special projects as needed.


May review work of others.


Performs other duties as assigned.



Patient Account Representative

SSM Heath
01.2000 - 04.2003

Worked with insurance companies to resolve issues with billing, claims and payments to ensure payments were received and processed according to accounts.


Worked with patients through phone calls, emails and mail to resolve issues and questions to ensure payments were accurately posted to accounts or to ensure claims were billed correctly.


Worked reports for unpaid claims to clean up accounts and get claims paid in timely matter.


Worked on special projects as needed.


Performed other duties as assigned.


Data Processing Clerk

SSM Health
09.1998 - 12.1999

Use 10-Key Numerical keypad with accuracy and speed.


Responsible for input of patient co-pays from doctor office visits. Ensure payments are posted correctly to the patient accounts and under the correct doctor.


Responsible for input of patient doctor office charges. Ensure charges are posted correctly to the patient accounts and under the correct doctor.


Works on special projects as needed.


Performs other duties as assigned.

Education

No Degree -

Illinois State University
Normal, IL

High School Diploma -

Academy of Our Lady/Spalding Institute
Peoria, IL
05.1981

Skills

  • Detail and Accuracy Oriented
  • Strong Problem Solving Skills
  • Strong Communication Skills
  • Data entry proficiency

Timeline

Cash Reconciliation Representitive

SSM Health
12.2023 - Current

Cash Reconciliation Representitive

Optum
02.2021 - 12.2023

Cash Reconciliation Specialist

SSM Health
01.2018 - 01.2021

Patient Account Representative

SSM Health
08.2008 - 12.2017

Patient Account Representative

SSM Health
05.2003 - 07.2008

Patient Account Representative

SSM Heath
01.2000 - 04.2003

Data Processing Clerk

SSM Health
09.1998 - 12.1999

No Degree -

Illinois State University

High School Diploma -

Academy of Our Lady/Spalding Institute
Kelly Dodson