Responded to customer needs by providing friendly support, always with professionalism and composure.
Received trucks and made sure all product was received and took appropriate steps if it was not. Moved pallets to their proper location in a timely manner with the help of other associates.
Conducted store walks to make sure each department id running properly and providing assistance where needed.
Conditioned the store, with focus on end caps and displays.
Followed proper closing procedures.
Assistant Department Manager
Kroger
03.2023 - Current
Conducted daily processes such as first touch, freshness checks, daily counts, replenishments, freshstart trainings, and preconditioning.
Helped with all customer needs with a friendly demeanor.
Helped train new employees.
Demonstrated adaptability by taking on additional responsibilities when necessary, including helping in the pick-up department, floral, receiving and wherever else necessary.
Worked with my team to execute weekly ad changes, new merchandise placement, and promotional displays.
Attended weekly meetings so I could act a liaison between management and staff, facilitating open communication about our department and and store goal.
Floral Department Manager
Kroger
10.2023 - 03.2024
Managed inventory levels, ensuring optimal stock availability while minimizing shrink through efficient ordering and rotation practices.
Set up displays according to weekly sales plans.
Used my creativity to make floral arrangements, often using flowers that would have become shrink to minimize profit loss.
Made genuine connections with customers and met all their needs, leading to repeat business.
Helped in the produce department with mark downs and signage, as well as other tasks during downtime.
Frequently met sales and inventory goals.
Always maintained a safe and clean work environment .
Manager in Charge
GNC
07.2022 - 10.2023
Oversaw scheduling for my store.
Set up promotional displays for new products.
Educated myself on all the products in stock to increase sales and help meet customers needs.
Ordered products based on current and projected sales to ensure we had proper inventory levels.
Found creative way to sell products with slow movement.
Developed strong customer relationships, creating many regulars who returned often for repeat business.
Counted the drawer at the opening and closing of each shift to make sure the balance was correct. Investigated and solved any discrepancies.