Overview
Work History
Timeline
Generic

Kelly Durr

Duluth,GA

Overview

2
2
years of professional experience

Work History

Manager on Duty

Kroger
10.2023 - Current
  • Responded to customer needs by providing friendly support, always with professionalism and composure.
  • Received trucks and made sure all product was received and took appropriate steps if it was not. Moved pallets to their proper location in a timely manner with the help of other associates.
  • Conducted store walks to make sure each department id running properly and providing assistance where needed.
  • Conditioned the store, with focus on end caps and displays.
  • Followed proper closing procedures.


Assistant Department Manager

Kroger
03.2023 - Current
  • Conducted daily processes such as first touch, freshness checks, daily counts, replenishments, freshstart trainings, and preconditioning.
  • Helped with all customer needs with a friendly demeanor.
  • Helped train new employees.
  • Demonstrated adaptability by taking on additional responsibilities when necessary, including helping in the pick-up department, floral, receiving and wherever else necessary.
  • Worked with my team to execute weekly ad changes, new merchandise placement, and promotional displays.
  • Attended weekly meetings so I could act a liaison between management and staff, facilitating open communication about our department and and store goal.


Floral Department Manager

Kroger
10.2023 - 03.2024
  • Managed inventory levels, ensuring optimal stock availability while minimizing shrink through efficient ordering and rotation practices.
  • Set up displays according to weekly sales plans.
  • Used my creativity to make floral arrangements, often using flowers that would have become shrink to minimize profit loss.
  • Made genuine connections with customers and met all their needs, leading to repeat business.
  • Helped in the produce department with mark downs and signage, as well as other tasks during downtime.
  • Frequently met sales and inventory goals.
  • Always maintained a safe and clean work environment .

Manager in Charge

GNC
07.2022 - 10.2023
  • Oversaw scheduling for my store.
  • Set up promotional displays for new products.
  • Educated myself on all the products in stock to increase sales and help meet customers needs.
  • Ordered products based on current and projected sales to ensure we had proper inventory levels.
  • Found creative way to sell products with slow movement.
  • Developed strong customer relationships, creating many regulars who returned often for repeat business.
  • Counted the drawer at the opening and closing of each shift to make sure the balance was correct. Investigated and solved any discrepancies.

Timeline

Manager on Duty

Kroger
10.2023 - Current

Floral Department Manager

Kroger
10.2023 - 03.2024

Assistant Department Manager

Kroger
03.2023 - Current

Manager in Charge

GNC
07.2022 - 10.2023
Kelly Durr