Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Edwards

Hampstead,MD

Summary

Proven Retail Manager at Dollar General with a track record of enhancing store operations and customer satisfaction. Expert in inventory control and creating visually appealing displays, demonstrating strong teamwork and customer service skills. Achieved significant improvements in workplace cleanliness and efficiency, embodying reliability and a flexible approach to scheduling.

Overview

2024
2024
years of professional experience

Work History

Retail Cashier

Goodwill Store
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
  • Provided excellent service through active listening skills, addressing customers'' needs effectively .
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Processed various payment methods accurately while maintaining confidentiality of customer information.

Retail Manager

Dollar General
01.2024 - 01.2024
  • Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
  • Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.

Education

Diploma - Major

Franklin High
Reisterstown, MD
06.1993

Skills

  • Customer service
  • Flexible schedule
  • Teamwork and collaboration
  • Reliability and punctuality
  • Bagging and packaging
  • Workplace cleanliness

Timeline

Retail Manager

Dollar General
01.2024 - 01.2024

Retail Cashier

Goodwill Store

Diploma - Major

Franklin High

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Kelly Edwards