Summary
Work History
Education
Skills
Timeline
Generic

Kelly Ellison

Chiloquin

Summary

Dynamic and dependable professional with extensive experience in customer service at Dollar Tree. Proven ability to enhance customer satisfaction through effective cash handling and empathetic communication. Recognized for streamlining checkout processes and training new staff, contributing to a positive shopping environment and fostering repeat business.

Work History

Cashier

Whistlers
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and service issues to enhance satisfaction.
  • Maintained clean and organized checkout areas to ensure a welcoming environment.
  • Handled cash, credit, and electronic payments accurately to minimize discrepancies.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

Dollar Tree
  • Collaborated with team members to streamline checkout operations during peak hours.
  • Trained new staff on register operation and customer service protocols for consistency.
  • Monitored inventory levels at the register and communicated restock needs promptly.
  • Implemented best practices for handling returns and exchanges to improve customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Enhanced shopping experience, provided product information and location assistance.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained clean and organized checkout areas to ensure a welcoming environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Landscaper

Jay Brannon
2025 - 2025
  • Operated landscaping equipment, ensuring proper use and maintenance for optimal performance.
  • Assisted in design and installation of various landscape features, including gardens and pathways.
  • Collaborated with team members to complete projects efficiently while adhering to safety protocols.
  • Conducted routine inspections of landscapes, identifying areas requiring maintenance or improvement.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Assisted with irrigation system maintenance and repair.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.

Housekeeping Lead

Grandview Apartments
2021 - 2023
  • Supervised daily housekeeping operations, ensuring high standards of cleanliness and organization.
  • Trained and mentored new staff on efficient cleaning techniques and safety protocols.
  • Developed schedules for housekeeping team, optimizing workflow and resource allocation.
  • Conducted regular inspections to maintain compliance with sanitation and safety regulations.
  • Implemented inventory management system for cleaning supplies, reducing waste and costs.
  • Collaborated with maintenance team to address facility issues promptly, enhancing resident satisfaction.
  • Streamlined cleaning processes, resulting in improved turnaround times for unit turnovers.
  • Mentored new hires during onboarding process, facilitating a smooth integration into the housekeeping team.
  • Coordinated with maintenance staff to address any necessary repairs or upkeep promptly within guestrooms or common areas.
  • Resolved guest complaints with prompt attention to detail, ensuring customer satisfaction throughout their stay at the property.
  • Improved overall cleanliness and organization of the facility by implementing efficient housekeeping procedures.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Communicated repair needs to maintenance staff.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Coordinated household cleaning service operations and managed client relations.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Waitress

Sprague River Awnry Mare
2001 - 2007
  • Provided exceptional customer service by promptly addressing guest inquiries and resolving issues.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely and accurate food preparation for patrons.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate billing for customers.

Education

Graduate Certificate - Cosmetology

Chiloquin Jr Sr Highschool
Chiloquin, OR
09.2010

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • POS system operations
  • Drawer balancing
  • Returns processing
  • Multitasking and organization
  • Empathy and patience
  • Dependability and reliability
  • Hospitality and accommodation
  • Honest and dependable

Timeline

Cashier

Whistlers

Cashier

Dollar Tree

Landscaper

Jay Brannon
2025 - 2025

Housekeeping Lead

Grandview Apartments
2021 - 2023

Waitress

Sprague River Awnry Mare
2001 - 2007

Graduate Certificate - Cosmetology

Chiloquin Jr Sr Highschool

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