Kelly Ellison

• Navigated complex healthcare systems to coordinate optimal care for patients with multiple comorbidities. Advocated for patients to secure necessary resources and services during hospitalization and postdischarge.Assisted patients in coping with acute or chronic illnesses by offering emotional support and appropriate referrals when needed.Maintained detailed case notes and documentation, ensuring accurate representation of patient progress.

Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.

Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience.Supported the implementation of new processes or technologies for improved workflow efficiency in the department.

Provided individual and group therapy sessions to patients suffering from mental health issues. Assessed clients' mental health needs, developed treatment plans and monitored progress. Maintained and updated patient records, changes in service plans and treatment reports.

Collaborated with multidisciplinary teams to ensure appropriate care resource allocation for clients. Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers. De-escalated individuals and families utilizing crisis interventions. Maintained accurate case documentation. Advocated for clients to assure respected rights and wishes.

Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.Developed comprehensive training materials for volunteers, elevating quality of program delivery. Led transition to virtual program delivery model during unforeseen circumstances, ensuring continuity of services.Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.

Managed crises effectively by employing conflict resolution skills when dealing with challenging behaviors or situations involving residents.Enhanced residents'' quality of life by implementing individualized support plans and daily routines.Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to each resident''s needs and goals.