Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Kelly Enix

Director Of Sales
Magnolia,TX

Summary

Collaborative leader dedicated to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Energetic and detail-oriented sales management professional, focused on team building, training, process definition, and coaching sales people to exceed sales goals. Highly proficient in Salesforce.com system usage and reporting to identify KPI's and areas for sales growth.

Overview

11
11
years of professional experience

Work History

Director of Sales

Empower Pharmacy
10.2023 - Current
  • Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
  • Championed change initiatives within the organization aimed at driving efficiency improvements in the overall sales operation infrastructure.
  • Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
  • Leveraged data-driven insights to adjust sales strategies in real-time, adapting to shifting market demands and competitive landscapes.
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
  • Cultivated a culture of continuous learning within the department by promoting professional development opportunities for team members.
  • Reduced client attrition rates by designing customized retention strategies focused on delivering exceptional service experiences.
  • Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.

Manager, Inside Sales

Empower Pharmacy
10.2021 - 09.2023
  • Hired, mentored, and trained national team of Inside Sales Representatives
  • Launched new products and services with thorough market research, leading to increased revenue growth.
  • Worked within Sales Department to update and evolve processes and policies, ensuring best practices scale with growth of the organization
  • Built, implemented, and tracked KPIs for Inside Sales Team
  • Drove growth of individual Reps' sales pipeline, maximizing each opportunity as well as accurately forecasting for production
  • Collaborated with Marketing on email campaigns, customer facing materials, and Sales Team tools
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.



Sales Operations and Enablement Manager

Nordic Naturals
08.2018 - 06.2020
  • Responsible for overall effectiveness of Professional Division Sales Team; growing existing accounts and procuring new business
  • Built and implemented up selling, cross selling, and account penetration best practices for both sales and support teams
  • Created and established 8-10 week new hire onboarding program for sales teams, working closely with new members during their first 90 days to ensure success and reduce ramp up period
  • Produced ongoing sales and product training based on individual and/or team needs
  • Worked with sales reps to manage individual pipelines, focused on shortening sales cycle, recognizing legitimate opportunities, and reaching decision makers
  • Standardized and reduced email communications between employees by formulating and implementing field communication processes.
  • Defined, managed, and provided insights on KPIs to ensure revenue growth objectives were met or exceeded
  • Worked directly with customers to better understand needs to guide Sales, Marketing, and Product Development
  • Created and maintained documentation for core sales processes as well as policies and SOPs, producing departmental Sales and Operations Handbook

National Inside Sales Manager

Nordic Naturals
02.2017 - 08.2018
  • Directly led, managed and oversaw daily job functions of headquarter-based staff resulting in 105% of 2017 and 111% of 2018 revenue goals 6 Inside Sales Consultants, responsible for 30 states 4 Sales Associates, supporting Field Sales Consultants in 20 states 13 Customer Support Associates, supporting client needs across the US
  • Identified needed processes and/or streamlined and improved existing processes leading to improved efficiencies in department's and organization's overall profitability
  • Hired and trained sales and support professionals, producing knowledgeable employees with reduced ramp up time
  • Worked with sales staff to close large opportunities and effectively manage individual pipelines

Assistant Manager

Nordic Naturals
09.2015 - 02.2017
  • Assisted National Sales Manager with management of Sales Division
  • Managed continuing education program: strategic region planning, coordination of all advertisement materials with Marketing, procuring CE credits, day of on-location execution nationwide, reporting on ROI and impact on attendees
  • Product sample forecasting

Sales and Education Coordinator

Nordic Naturals
10.2013 - 09.2015
  • Hybrid position which coordinated communication and events and acted as liaison between Education and Professional Sales Departments, identifying problems and researching solutions
  • Marketing liaison for Professional Division; identified needs for sales and educational materials and worked with Marketing Department to fulfill
  • Planned, organized and facilitated educational events nation-wide, including location scouting, contract negotiation, travel coordination, material creation, and day-of execution on location

Inside Sales Representative

Nordic Naturals
01.2013 - 10.2013
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Answered customers' questions regarding products, prices, and availability.

Education

General Studies

Cabrillo College
Aptos, CA

Bachelor of Science, Business Administration

Capella University
Online

Accomplishments

  • Lead team to exceed all sales targets, ranging from 129% to 350% from 2021 to 2023
  • Pitched and restructured Sales Division into Sales Pods to improve customer experience, foster collaboration, and improve focus on company goals
  • Designed new sales goals and compensation plan to better align with company growth goals
  • Championed external software project to simplify and speed up tracking and payout of commissions
  • Improved Sales Team moral and fostered environment of collaboration and transparency

Timeline

Director of Sales

Empower Pharmacy
10.2023 - Current

Manager, Inside Sales

Empower Pharmacy
10.2021 - 09.2023

Sales Operations and Enablement Manager

Nordic Naturals
08.2018 - 06.2020

National Inside Sales Manager

Nordic Naturals
02.2017 - 08.2018

Assistant Manager

Nordic Naturals
09.2015 - 02.2017

Sales and Education Coordinator

Nordic Naturals
10.2013 - 09.2015

Inside Sales Representative

Nordic Naturals
01.2013 - 10.2013

General Studies

Cabrillo College

Bachelor of Science, Business Administration

Capella University

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Kelly EnixDirector Of Sales