Motivated database manager with a strong understanding of database principles, seeking to apply my skills and knowledge to contribute to data-driven decision-making.
Overview
31
31
years of professional experience
Work History
iCentrix/HCSIS Data Manager
Venture Community Services
06.2021 - Current
Supervise Systems & Compliance Admins
Train all residential, shared living & day hab programs with EMR system procedures
Scan all medical reports to electronic client files
Maintain a tracking system for Med Treatment Plans, Chem Relaxant, PICA/FBI Protocols, Positive Behavior Support Plans & Intensive Behavior Support Plans for required signatures
Maintain restrictions checklist, notify guardians of affected individuals, & update records related to restrictions & consents
Track incoming documentation & compile reports of missing information for management review
Manage project-based work, including data collection, surveys, outcome measurements & new system implementations
Maintain a master tracking system to include all medical appointments
Maintain necessary office supplies
Run iCentrix reports to assure compliance with deadlines
Assist accounting with social security audits
Run all CORI & Fingerprint checks for the Shared Living Department within HCSIS
Maintain master tracking for Daily Progress Notes
Maintain master tracking for all Support and Health Related Devices forms
Work in conjunction with Learning & Development to track required staff training and prepare reports for programs management to ensure the departments are on track for state audits
Complete monthly extracts from HCSIS
Residential Administrative Assistant
Venture Community Services
04.2018 - 06.2021
Scan all medical reports to electronic client files
Maintain master tracking system to include all medical appointments
Process and mail all medical reports to DDS, parents and day programs
Scan and organize all historic medical records
Maintain necessary office supplies
Run iCentrix reports to assure compliance with deadlines
Assist accounting with social security audits
Run all CORI & Fingerprint checks for the Shared Living Department within HCSIS
Maintain master tracking for Daily Progress Notes
Train and assist all homes and program directors with electronic paperwork system
Maintain master tracking for all Support and Health Related Devices forms
Work with QA department to ensure the residential department is on track for state audits
Complete monthly extracts from HCSIS
Secretary
Eye Associates
01.2013 - 04.2018
Greeting Customers
Answering Telephones
Scheduling Appointments
Verifying Medical Insurance
Billing Customers
Delivering Glasses and Contacts to Customers When Picking Items Up
Cashing Out Customers
Foster Parent
Devereux Therapeutic Foster Care
03.2001 - 01.2005
Caring for teenage girls placed in foster care
Work closely with DSS and Devereux to ensure child is safe
Work closely with parents of child
Receptionist
Herb Chambers of Auburn
05.1997 - 02.1999
Answering phones and transferring calls to appropriate person
Greeting customers as they arrived
Computer entry of cars sold and customers who visited dealership
Follow up phone calls to customers
Receiving payments for service department
Portrait Manager
Sears Portrait Studio
05.1996 - 05.1997
In charge of scheduling employees for work
Portrait taker
Balance out daily cash in take
Making daily deposits
Overseeing customer satisfaction
Cashier
Cashier
Klem’s
03.1995 - 05.1996
Cashier
Balancing out drawer nightly
Customer Service
Cashier/Toy Department
The Fair
03.1994 - 01.1995
Cashier
Balancing drawer nightly
Stocking shelves and overall up keep of toy department
Customer service
Education
General Studies
Quinsigamond Community College
05.1997
High School diploma - General Studies
David Prouty High School
05.1996
Skills
Well organized and efficient
Knowledgeable about office procedures
Pleasant and friendly demeanor
Strong customer service ethic
Excellent communication skills both verbal and written
Excellent leadership initiatives
Ability to multi task with impressive results
Good work ethic, always on time with high attendance rate