Kelly Espinosa
Bolingbrook,IL
Summary
Encouraging program manager and creative problem-solver with talents in excellent client relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Adept at assigning tasks to team members based on individual strengths.
Overview
12
12
years of professional experience
Work History
Program Manager
Right At School
08.2023 - 05.2024
- Manages and supervises administrative and daily program operations, complying with policies and regulations.
- Ensures all procedures are followed properly by program team up to 5 team members
- Plans and leads team to execute 2 program schedules, and 4+ student led clubs
- Trains new team members on site
- Tracks inventory of program materials, orders materials by deadlines, and according to program needs
- Establishes strong relationships with key stakeholders, ensuring support for program initiatives.
Center Director
KidStrong Naperville
11.2022 - 08.2023
- Oversight on all daily operations, inventory, inside sales, and programs
- Management on 380+ member accounts spread between 30+ class times
- Able to proactively source partnerships and corporate sales opportunities
- Build relationships with clients and community stakeholders
- Develop and follow both member and prospect’s respective marketing schedules
- Represent company at large multi-day community events
Athletic Coordinator
Onslow County Parks And Recreation
04.2021 - 02.2022
- Oversee details for day of event operations and game days
- Organize season schedules for up to 6 sites, over 600 participants
- Delegate athletic site tasks to ensure proper maintenance and set up for state regulation sports based on athlete age
- Correspond with parents, coaches, league representatives, school and county representatives to ensure smooth and successful operation
- Run background checks, update coaching databases, and documents
- Additional admin related tasks as assigned by Athletic Supervisor
Program Coordinator
Betty Brinn Children's Museum
12.2018 - 07.2019
- Plan, develop, execute programs for Maker Space Open Studio, field trips, and other weekly programs
- Prepare, plan, and execute field trip projects weekly
- Lead team of 1-5 Maker Space volunteers
- Lead team of 1-5 Maker Space Studio Interns to develop, prep, and lead maker space initiatives
- Collected and recorded data to predict material needs, curriculum planning, and communicate to directors for purchasing needs
- Present, facilitate, and engage large groups up to 80 people
KDI Presenter
Kohl's Design It! Lab, Discovery World
10.2012 - 09.2013
- Curriculum facilitator, responsible for preparing materials for weekend making, classes, and events for up to 500+ people
- Assistant manager of weekend volunteers, interns, and guest artists, team of 12+ team members
- Engaged audiences while teaching facets of design, tool instruction, process, hand on instruction
- Developer of workshop curriculum for different users and target audience
- Often called on to troubleshoot errors on tools, Versa laser, and CNC machine used in workshop
- Trained volunteers and interns day-of on materials, tools, interactions, and processes
- Lead on ensuring success of workshops by project quantity prep, and task delegation
- Managed timelines on off-site, large scale and multi-day event preparation and execution
Education
Master of Arts - User Experience Design
Maryland Institute College of Art
Baltimore, MD07.2025
Bachelor of Fine Arts - Painting And Sculpture
Milwaukee Institute of Art And Design
Milwaukee, WI05.2016
Skills
- Detail Oriented
- Strategic Planning
- MS Office Applications
- Program Leadership
- Interpersonal Skills
- Customer Service
- Resource Management
- Creative Solutions
Timeline
Program Manager
Right At School
08.2023 - 05.2024
Center Director
KidStrong Naperville
11.2022 - 08.2023
Athletic Coordinator
Onslow County Parks And Recreation
04.2021 - 02.2022
Program Coordinator
Betty Brinn Children's Museum
12.2018 - 07.2019
KDI Presenter
Kohl's Design It! Lab, Discovery World
10.2012 - 09.2013
Master of Arts - User Experience Design
Maryland Institute College of Art
Bachelor of Fine Arts - Painting And Sculpture
Milwaukee Institute of Art And Design
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