Kelly Farmer
Bossier City,LA
Summary
Accomplished Dental Hygienist with a proven track record at Pediatric Dental Partners, adept in ultrasonic instrumentation and excelling in patient relationship building. Leveraged expertise in oral health to enhance patient satisfaction and outcomes. Skilled in both technical procedures and interpersonal communication, significantly improving oral care standards and patient education.
Overview
2026
2026
years of professional experience
Work History
Front Desk Receptionist
Dr. Michael Crawford
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
- Organized and maintained files and records to ensure up-to-date documentation.
Realtor
Sterling & Southern Real Estate Co.
02.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Dental Hygienist
Pediatric Dental Partners
07.2003 - 11.2013
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
Education
Associate Degree - Dental Hygiene
Southern University At Shreveport
Shreveport, LA05.2003
Skills
- Ultrasonic instrumentation
- Periodontal therapy
- Local anesthesia administration
- Oral cancer screening
- Sealant application
- Patient relationship building
- Patient education
Timeline
Realtor
Sterling & Southern Real Estate Co.
02.2024 - Current
Dental Hygienist
Pediatric Dental Partners
07.2003 - 11.2013
Front Desk Receptionist
Dr. Michael Crawford
Associate Degree - Dental Hygiene
Southern University At Shreveport
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