Kelly Bayalan
Cincinnati,OH
Summary
Dynamic Senior Process Coordinator with a proven track record at Canopy Life Sciences in enhancing operational efficiency and mentoring team members. Excelled in strategic planning and quality monitoring, significantly improving project collaboration and training outcomes. Skilled in time management and operational best practices, demonstrated through leadership roles across diverse sectors.
Overview
8
8
years of professional experience
Work History
Senior Process Coordinator
Canopy Life Sciences
01.2020 - Current
- Ensured all parties within the Promotional Review Committee and Medical Review Committee followed the set standard operating procedure.
- Facilitated weekly meetings to ensure seamless collaboration on projects and alignment with organizational goals between all departments.
- Provided direction for volume support to help operating units meet business plan objectives.
- Coordinated client facing training programs for new team members, ensuring they were well-versed in process and best practices.
- Improved operational efficiency through regular reporting within the PromoMats and MedComs Veeva Vault system.
- Mentored newly hired coordinators through the peer mentor program.
Lead Teacher
Emerge Dance Academy
08.2017 - Current
- Planned and executed curriculum to enhance overall development and growth of dancers ages three to eighteen.
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for success at home and in studio.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Lead Generation Sales Intern
CDK Global
01.2017 - 04.2017
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue.
- Analyzed customer feedback and identified areas for improvement.
- Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
- Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Education
Bachelor of Arts - Communications And New Media Studies
Mount St. Joseph University
Cincinnati, OH05-2017
Skills
- Quality monitoring
- Operational Efficiency
- Time management abilities
- Strategic Planning
- Training and mentoring
Timeline
Senior Process Coordinator
Canopy Life Sciences
01.2020 - Current
Lead Teacher
Emerge Dance Academy
08.2017 - Current
Lead Generation Sales Intern
CDK Global
01.2017 - 04.2017
Bachelor of Arts - Communications And New Media Studies
Mount St. Joseph University
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