Kelly Feeley

• Developed educational materials on various social issues to inform both clients and the broader community about available resources.
• Streamlined administrative processes by implementing efficient record-keeping systems and data management techniques.
• Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
• Built strong relationships with local stakeholders – including schools, healthcare providers, law enforcement – to strengthen collaborative efforts in service delivery.
• Assisted with the development of policy and procedure documentation, ensuring organizational compliance with regulatory requirements.
• Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and selfsufficiency.
• Enhanced client satisfaction by providing timely and accurate information on available social services programs.
• Supported the professional development of team members by sharing knowledge, experience, and insights into effective practice within the field of social services assistance.
• Facilitated group sessions for clients focused on skill-building and personal development, fostering a supportive environment for growth.
• Provided social work services, individual, and family therapy and referrals.
• Developed and maintained accurate records of programs and services.
• Cultivated and maintained relationships with community members to facilitate outreach activities.
• Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
• Coordinated with local government to provide resources to clients.

• Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
• Maintained accurate records of client interactions and progress towards goals, ensuring effective service delivery.
• Assisted with the development of policy and procedure documentation, ensuring organizational compliance with regulatory requirements.
• Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and selfsufficiency.
• Conducted thorough assessments of client needs, connecting them with appropriate resources and support networks.
• Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
• Enhanced client satisfaction by providing timely and accurate information on available social services programs.
• Supported the professional development of team members by sharing knowledge, experience, and insights into effective practice within the field of social services assistance.

Monitored client condition by observing physical and mental condition, intake and output, and exercise. Supported clients by providing light housekeeping, laundry services, shopping and other household requirements; preparing and serving meals/snacks. Caregiver of the month for June 2017.

• Assisted patients with daily living activities, promoting independence and dignity.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Managed large caseloads, which consisted of mental illness, dementia, acute care, substance abuse and developmental disabilities. Worked closely with Mental Health case managers. Developed trusting relationships with residents and family members while using effective communication and education to facility staff. Facilitated Care Conferences with ITD, residents and families. Completed all required paperwork sanctioned by Federal and State regulations. Worked closely with Nursing and Pharmacy teams monthly for Psychotropic Medication Review. Facilitated all ancillary services and completed necessary PETI paperwork needed (pre portal). Provided individual counseling for residents and their families. Completed MDS and developed care plans specific to the individual needs of the resident. Completed Initial History Assessments and initiated discharge Plans for successful transition back into the community. Assisted and assured LTC/Skilled residents' physical, psycho social, emotional and financial needs were met.

• Communicated regularly with team members about resident needs.
• Documented resident participation in activities and any notable changes.
• Helped residents with meal preparation and dining assistance.
• Coordinated transportation for residents to outings and appointments.

Assisted Activity Manger in providing an ongoing program of activities designated to meet the interests and physical, mental, and psychosocial well-being of each patient. Assisted in the development of Activity Calendars. Completed assessments, MDS, care plans and fathered information to design activities that were multi-faceted, and met patients' functional levels and needs/interests of each resident. Conducted activity programs and assisted residents to and from activities. Established Aromatherapy Program and Music Therapy Program. Provided Pet Therapy as needed. Worked closely with Acupuncturist and Massage Therapist to promote non-pharmacological interventions for pain management and psycho social well-being of the residents.

Assisted patients in becoming ambulatory with appropriated equipment and ina a safe manner. Followed designated patient care plans in helping patients with Active Range of Motion and Passive Range of Motion as assigned. Assisted licensed nursing staff and other members of health care team in providing activities of daily living, and provided emotional and social support. Performed numerous tasks for the comfort and welfare of the residents.

• Educated patients on the importance of exercise programs and proper body mechanics, enhancing injury prevention efforts.
• Complied with infection control protocols while performing various tasks such as wound dressing changes or transferring patients between surfaces.
• Utilized adaptive equipment appropriately in interventions alongside physical/occupational therapists for enhanced results.

Managed caseloads that consisted of mental illness, dementia, and acute care, substance abuse and developmental disabilities. Facilitated Care Conferences with IDT, residents, and families. Increased Customer Satisfaction scores. Completed all required paperwork sanctioned by Federal and State regulations. Worked closely with Nursing and Pharmacy with monthly Psychotropic Medication Review. Facilitated all ancillary services and completed necessary PETI paperwork as needed. Completed MDS and developed care plans specific to the individual needs of the residents. Assisted in Medicaid Applications and redeterminations. Provided individual counseling for residents and their families. Facilitated Neighborhood Guide monthly meetings, and served as Manager on Duty on routine basis. Assisted and assured LTC/Skilled patients' physical, psychosocial, emotional and financial needs were met. Additionally- Started with the company as CNA at Cambridge Care Center.