Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly Felici

Nanticoke,PA

Summary

Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

25
25
years of professional experience

Work History

Administrative Assistant

Riverview Nursing and Rehabilitation
Wilkes-Barre, PA
06.2023 - 05.2025
  • Facilitated administrative support for facility and directed office communication.
  • Managed resident funds in RFMS, ensuring accurate financial tracking and reporting.
  • Handled petty cash for building operations to maintain operational efficiency.
  • Processed banking transactions as needed.
  • Organized and uploaded receipts for monthly expense report concerning credit card
  • Typed correspondence, copied documents, scanned files, and prepared memos efficiently.
  • Opened, sorted, and distributed mail to ensure timely communication.
  • Conducted scanning and copying tasks to maintain organized records.
  • Facilitated employee enrollment in time clock system.
  • Managed resident files securely, safeguarding confidential records.
  • Assisted residents and guests by directing them to proper offices.
  • Handled phone calls efficiently, addressing inquiries effectively.

Dietary Supervisor

Kingston Rehabilitation and Nursing Center
Kingston , PA
01.2000 - 06.2023
  • Acquired food supplies for department in alignment with budget guidelines.
  • Regulated food expenses while overseeing inventory control.
  • Maintained accurate records of patient meals served, dietary intake and other pertinent information.
  • Verified accuracy of invoices from vendors prior to submitting payment requests.
  • Created monthly menus that complied with established nutrition guidelines for the facility's residents.
  • Performed administrative tasks such as scheduling shifts, tracking time off requests and completing payroll paperwork.
  • Resolved customer complaints promptly and professionally.
  • Trained new employees on proper facility procedures and policies, adhering to established guidelines.

Education

Associate of Applied Science - Medical Office/Transcription

Luzerne County Community College
Nanticoke, PA
05-1998

Skills

  • Office administration
  • Documentation and recordkeeping
  • Expense reporting
  • Office communication
  • Time management
  • Effective communication
  • Computer skills
  • Organizational skills
  • Record keeping
  • Multitasking and prioritization
  • Phone call answering
  • Customer service
  • Attention to detail
  • Administrative support
  • Microsoft Word
  • Microsoft Excel
  • Mail handling
  • Customer and client relations

Timeline

Administrative Assistant

Riverview Nursing and Rehabilitation
06.2023 - 05.2025

Dietary Supervisor

Kingston Rehabilitation and Nursing Center
01.2000 - 06.2023

Associate of Applied Science - Medical Office/Transcription

Luzerne County Community College

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