Kelly Fink
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
62
62
years of professional experience
Work History
Manager
Walton's Colonial Mortuary
Susanville, CA
01.2002 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Embalmer
Walton's Colonial Mortuary
Susanville, CA
01.2002 - Current
- Prepared remains for services, viewings and cremations.
- Assisted with autopsies, reports and transport.
- Adhered to health and sanitation laws for all embalming processes.
- Completed incisions to withdraw blood and waste and inserted embalming fluid with pump.
- Sutured incisions with meticulous precision and attention to detail.
- Conducted interviews to arrange for preparation of obituary notices, assisted with selection of caskets or urns and determined location and time of burials or cremations.
- Conformed to laws of health and sanitation and complied with legal requirements concerning embalming.
Funeral Director
Walton's Colonial Mortuary
Susanville, CA
01.2002 - Current
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Picked up deceased at private homes, hospitals and county morgues.
- Conducted more than 2000 funerals, visitations and memorial services over course of [Number] months.
Education
Associate of Science - Mortuary Science
Fullerton College
Fullerton CA06.1997
High School Diploma -
Newbury Park High School
Newbury Park Ca06.1977
Skills
- Technical Proficiency
- Managing Cash Register
- Employee Coaching and Motivation
- Managing Laborers
- Managing Employee Relations
- Performance Tracking and Evaluations
- Contract Development and Management
- Issue and Conflict Resolution
- Staff Management
Accomplishments
- Supervised team of 4 staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Manager
Walton's Colonial Mortuary
01.2002 - Current
Embalmer
Walton's Colonial Mortuary
01.2002 - Current
Funeral Director
Walton's Colonial Mortuary
01.2002 - Current
Associate of Science - Mortuary Science
Fullerton College
High School Diploma -
Newbury Park High School
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