Kelly Firestine
Sarasota,United States
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
33
33
years of professional experience
Work History
Bartender
The Parrot
08.2021 - 08.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
The Toasted Mango
09.2019 - 12.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Pool Bartender
The Helmsley Hotel
01.1993 - 03.2014
- Conducted regular quality checks on beverages, ensuring consistency in taste and presentation.
- Managed time effectively during peak hours by prioritizing tasks according to urgency.
- Promoted responsible consumption by monitoring guests'' alcohol intake levels.
- Collaborated with other staff members to deliver seamless service during high-volume periods.
- Cultivated relationships with local vendors for fresh ingredients, improving overall beverage quality while supporting the community economy.
- Provided exceptional service during special events, contributing to successful execution of parties and gatherings.
Timeline
Bartender
The Parrot
08.2021 - 08.2025
Server
The Toasted Mango
09.2019 - 12.2020
Pool Bartender
The Helmsley Hotel
01.1993 - 03.2014
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