Kelly Fleming
Austin,TX
Summary
Dynamic Catering Specialist with La Madeleine, skilled in event coordination and food safety. Proven track record in enhancing customer satisfaction through exceptional service and efficient inventory management. Adept at collaborating with teams to streamline operations, ensuring timely meal delivery and maintaining high standards of cleanliness and organization.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Catering Specialist
La Madeleine
Austin, Texas
01.2024 - 08.2025
- Assisted in preparing and serving food for large events and gatherings.
- Maintained cleanliness and organization of catering supplies and equipment.
- Coordinated with kitchen staff to ensure timely meal delivery during events.
- Handled food storage and inventory management according to safety standards.
- Engaged with guests to provide excellent customer service during events.
- Collaborated with team members to streamline catering operations effectively.
- Maintained a safe working environment by adhering to safety protocols at all times.
Elderly Caretaker
State of Kansas
Paola, Kansas
01.2015 - 10.2023
- Provided daily assistance with personal hygiene and grooming needs.
- Assisted with mobility and transportation to appointments or activities.
- Prepared nutritious meals tailored to individual dietary requirements.
- Maintained a safe and clean living environment for residents.
- Engaged clients in meaningful conversations and recreational activities.
- Monitored health conditions, reporting any changes to healthcare providers.
- Supported families by communicating care plans and progress updates.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Developed strong relationships with clients based on trust and respect.
- Provided companionship and emotional support to elderly clients.
- Respected the privacy, dignity and confidentiality of each client served.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Provided emotional support during end-of-life transitions.
- Communicated effectively with family members on progress of client's health condition.
- Transported clients to doctor appointments or other necessary outings.
Co-owner Residential Homes
Fleming Homes, Inc.
Paola, Kansas
06.1994 - 04.2014
- Managed all back-office operations.
- Accounts Payables & receivables
- Prepared annual taxes.
- Cleaned all new homes
Tax Professional
H&r Block
Paola, Kansas
01.2003 - 04.2006
- Analyzed financial documents to determine tax compliance and obligations.
- Provided guidance on tax strategies and regulations to clients.
- Conducted research on evolving tax laws and their implications for clients.
- Collaborated with team members to streamline tax preparation processes.
- Maintained up-to-date knowledge of software tools for efficient tax filing.
- Developed relationships with clients by providing excellent customer service throughout the entire process.
Education
Fort Scott Community College
Paola, KSSkills
- Event coordination
- Food safety
- Inventory management
- Customer service
- Food preparation
- Menu planning
Affiliations
- I love to Hoverboard and am on the 4th board, as I wear out the tires.
- I love to garden, read and travel
- I spend time in nature and self development skills.
- I've gone to: Abraham Hicks, Tony Robbins, & Mind Valley
Certification
- Drake on-line tax classes
- 30 certificates from H&R Block
Timeline
Catering Specialist
La Madeleine
01.2024 - 08.2025
Elderly Caretaker
State of Kansas
01.2015 - 10.2023
Tax Professional
H&r Block
01.2003 - 04.2006
Co-owner Residential Homes
Fleming Homes, Inc.
06.1994 - 04.2014
Fort Scott Community College