Kelly Fonk
Gurnee,IL
Summary
Strategic and results-driven Business Analyst with 20+ years of broad-based experience in business operations, account management, client relations and new business development. Recognized as a visionary and creative thinker with strong analytical skills adept at conceptualizing solutions that align advanced analytics with business strategy to meet business objectives within acceptable levels of risk. Equipped with excellent communication skills, work ethics, and possesses a strong sense of leadership with a commendable record of accomplishment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Transportation Analyst
W.W. GRAINGER INC
05.2023 - Current
- Create key metrics including service levels and themes for processes.
- Work with internal and external partners to ensure understanding in communicating with carriers and other internal partners ( DC,TCS,Transportation)
- Developed strategies to optimize utilization of available resources.
- Serve as key contact for cross functional projects.
- Analysis using transportation,freight payment, carrier databases to identify inefficiencies, non compliance and other opportunities for improvements.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
Process Management Analyst
W.W. Grainger Inc
02.2020 - 05.2023
- Ensure suppliers are held accountable to terms and conditions within our supplier agreement letters.
- Manage supplier discontinuation of supplier and partner with multiple Bp’s to ensure that Grainger has terminated supplier contract.
- Design processes and solutions for scalability beyond current Grainger U.S.
- Protect corporate and customer interests from potential liability and risk related to product warranty and recovers company cost related to facilitation of managing risk.
- Serve as Operations subject matter expert for assigned process
Pricing Execution, Specialist
W.W. Grainger Inc
01.2006 - 02.2020
- Supported Sales Team assuring timely and proactive service on standard $100k+ large bids worth approximately $200M in annual revenue.
- Align and support organizational revenue goals for customer specific pricing that contributes to an estimated $1B in annual sales.
- Analyze provided data and collaborate cross functionally with various internal and external partners to ensure complete understanding of the customer’s needs to help develop and/or execute the most appropriate pricing strategy.
- Ensure compliance when quoting against broad-based and complex contracts (National Accounts, WSCA, E&I, GSA, UPS, various state-wide and corporate contracts).
Skills
- Microsoft Access
- SmartSheets
- SAP
- Jagger
- Microsoft 365
- Teradata
- Upward communication
- Strong verbal communication
- Supply Chain Operations
Certification
WBRG Mentor Program (2021)
Grainger WBRG
Microsoft Certified: Power BI Data Analyst Associate (2022)Virtual
Timeline
Transportation Analyst
W.W. GRAINGER INC
05.2023 - Current
Process Management Analyst
W.W. Grainger Inc
02.2020 - 05.2023
Pricing Execution, Specialist
W.W. Grainger Inc
01.2006 - 02.2020
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