Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelly French

Lewisville,TX

Summary

Diligent with a proven track record in managing team operations and ensuring smooth workflow. Successfully led teams in meeting objectives while maintaining high standards of quality and efficiency. Demonstrated leadership and problem-solving skills in dynamic environments.

Professional leader in team management and operational coordination. Effective at driving team performance and ensuring adherence to company policies. Known for fostering collaboration and delivering consistent results. Skilled in conflict resolution and time management.

Overview

11
11
years of professional experience

Work History

Teacher

Primrose Schools
12.2024 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Shift Leader

Starbucks
08.2020 - 12.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enforced company policies and regulations with employees.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Barista/Server/Hostess

QED
04.2019 - 03.2020
  • Receive customer’s orders at counter, proceed to make and deliver beverages to company standards.
  • Seat and wait on tables.
  • Take orders and recommend specialty items of the day.
  • Upsell holiday items or chef’s menu of the day.
  • Clean and bus tables when customer leaves
  • Covid-19

Barista/Shift Lead

CC’s Coffee House
06.2016 - 10.2019
  • Take orders and use my knowledge to assist costumers
  • Keep guest informed of anything we may be lacking and what it can be replaced with.
  • Make drinks, and bake pastries.
  • Clean the store
  • Upsell to costumers all merchandise we currently have
  • Communicate to the clients what special coffee’s we have this promotional period
  • In charge of all money and safe
  • Pull and count all cash drawers at end of shift
  • Log and deposit all money made, bring money to bank

Line worker

City Greens
01.2018 - 09.2018
  • Take orders over phone and in store
  • Use my knowledge to assist costumer
  • Upsell special wrap or salad of the week
  • Keep guest informed of anything we may be lacking and what it can be replaced with.
  • Assemble orders and check out guest
  • Prep and store backup items for other shifts
  • Keep all parts of line clean
  • Clean rest of store

Hostess

Corky’s BBQ
04.2014 - 08.2014
  • Welcomed and seated guests.
  • Took drink orders, and to go orders
  • Assisted servers with anything.
  • Cleaned the store while others were busy.

Education

Bachelor of Arts - Education

Arizona State University
Tempe, AZ
12-2024

Skills

  • Classroom management
  • Relationship building
  • Critical thinking
  • Lesson planning
  • Growth mindset
  • Conflict resolution
  • Team leadership
  • Problem-solving
  • Team motivation
  • Creative problem solving
  • Issue resolution
  • Professional appearance

Timeline

Teacher

Primrose Schools
12.2024 - Current

Shift Leader

Starbucks
08.2020 - 12.2024

Barista/Server/Hostess

QED
04.2019 - 03.2020

Line worker

City Greens
01.2018 - 09.2018

Barista/Shift Lead

CC’s Coffee House
06.2016 - 10.2019

Hostess

Corky’s BBQ
04.2014 - 08.2014

Bachelor of Arts - Education

Arizona State University

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