Kelly Fruh
College Station
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
16
16
years of professional experience
Work History
Barista
Radix Zurich
Zurich, Switzerland
03.2017 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Residential Director
Heartlight Ministries
Longview, TX
11.2013 - 08.2016
- Facilitated smooth transitions for new residents by coordinating with their families, healthcare providers, and other relevant parties.
- Collaborated with healthcare professionals to create customized care plans that addressed each resident''s unique needs.
- Streamlined operations by effectively managing staff schedules, budgets, and resources for optimal efficiency.
- Ensured resident safety by implementing strict protocols for emergency situations and conducting regular drills.
- Maintained detailed records regarding resident progress towards physical, emotional, and mental wellness goals.
- Reduced staff turnover rates by fostering a positive work environment through team-building exercises and regular performance feedback.
- Developed strong relationships with residents and their families, resulting in increased trust and open communication channels.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
Restaurant Manager
Wings N More
College Station, TX
08.2007 - 12.2012
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
No Degree - Business
Blinn Junior College
Bryan, TX08-2008
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
Languages
German
Professional Working
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy experimenting with different ingredients and flavors in the kitchen
- I participate in a variety of outdoor recreational activities
Timeline
Barista
Radix Zurich
03.2017 - 07.2023
Residential Director
Heartlight Ministries
11.2013 - 08.2016
Restaurant Manager
Wings N More
08.2007 - 12.2012
No Degree - Business
Blinn Junior College