Kelly Fruh
College Station
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
16
16
years of professional experience
Work History
Barista
Radix Zurich
03.2017 - 07.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Residential Director
Heartlight Ministries
11.2013 - 08.2016
- Facilitated smooth transitions for new residents by coordinating with their families, healthcare providers, and other relevant parties.
- Collaborated with healthcare professionals to create customized care plans that addressed each resident''s unique needs.
- Streamlined operations by effectively managing staff schedules, budgets, and resources for optimal efficiency.
- Ensured resident safety by implementing strict protocols for emergency situations and conducting regular drills.
- Maintained detailed records regarding resident progress towards physical, emotional, and mental wellness goals.
- Reduced staff turnover rates by fostering a positive work environment through team-building exercises and regular performance feedback.
- Developed strong relationships with residents and their families, resulting in increased trust and open communication channels.
- Monitored student behavior and responded to disciplinary issues in accordance with established policies.
Restaurant Manager
Wings N More
08.2007 - 12.2012
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
No Degree - Business
Blinn Junior College
Bryan, TX08-2008
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
Languages
German
Professional Working
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Passionate about balancing physical health with mental and emotional wellness
- Enjoy experimenting with different ingredients and flavors in the kitchen
- I participate in a variety of outdoor recreational activities
Timeline
Barista
Radix Zurich
03.2017 - 07.2023
Residential Director
Heartlight Ministries
11.2013 - 08.2016
Restaurant Manager
Wings N More
08.2007 - 12.2012
No Degree - Business
Blinn Junior College
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